Question | definition | Example |
Who is the listener | the person(s) recieving and decoding the message | |
What is the message? | The ideas communicated | |
What is the channel or medium? | The way the message is sent or by what means | In public speaking, tone, voice quality and changes, and visual elements are some mediums or channels |
What is the two parts of environment? | 1) the occasion during which the communication takes place2) the physical place the communication takes place | 1) a wedding 2) A church basement |
What is noise | Anything that distracts from effective communication | |
What kinds of noise is there? | 1) physical 2) physiological 3) psychological | |
What is physical noise? | Noise that occurs in the physical environment | hot/cold, sound, lights, smell |
What is physiological noise? | Noise that originates from the communicator's body | illness, hunger |
What is psychological noise? | Mental distractions from the communicator | worry, fear, joy, daydreaming |
What is communication? | meaning by sharing and receiving symbolic ques | |
Where does meaning of words lie? | In the interpretation people make | |
What percentages of communication is verbal and non verbal | 70% non verbal30% verbal | |
What is feedback? | All verbal and non verbal messages sent by the listener to the speaker | looks of boredom, laughing |
What is the job of public speakers? | To try to keep their listener's attention by minimizing distractions, lively physical motions, or variations of rate, volume, and pitch-don't be a monotones statue | |
Who is the speaker? | the one who encodes the message in words and symbols | |