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Chapter 1 Managment

QuestionAnswer
Organization A deliberate arrangment of people brought together to accomplish some specific purpose.
Nonmanagerial Employees People who work directly on a job or task and have no responsibility for overseeing the work of others.
Managers Direct and oversee the activities of other people in the organization.
Organization A deliberate arrangment of people brought together to accomplish some specific purpose.
Nonmanagerial Employees People who work directly on a job or task and have no responsibility for overseeing the work of others.
Managers Direct and oversee the activities of other people in the organization.
Top Managers Those at or near the top of an organization.
First-line Managers Those individuals responsible for directing the day-to-day activities of nonmanagerial employees.
Middle Managers Those managers found between the lowest and top levels of the organization.
First-line Managers Those individuals responsible for directing the day-to-day activities of nonmanagerial employees.
Management The process of getting things done, effectively and efficiently, with and through other people.
Efficiency Doing a task correctly and getting the most output from the least amount of input.
Effectiveness Doing the right things by doing those work tasks that help the organization reach its goals.
Planning Defining goals, establishing strategy, and developing plans to coordinate activities.
Organizing Determining what tasks are to be done and by whom, how tasks are to be grouped, who reports to whom, and where decisions are to be made.
Leading When managers motivate employees, direct the activites of others, select the most effective communication channel, or resolve conflicts among members.
Controlling Montitoring, comparing, and correcting work performance.
Managerial Roles Specific categories of managerial actions or behaviors expected of a manager.
Interpersonal Roles Involve people and other duties that are ceremonial and symbolic in nature.
Decisional Roles Entail making decisions or choices.
Interpersonal Roles Involve people and other duties that are ceremonial and symbolic in nature.
Decisional Roles Entail making decisions or choices.
Conceptual Skills Skills managers use to analyze and diagnose complex situations.
Interpersonal Skills Skills involved with working well with other people both individually and in groups.
Technical Skills Job-specific knowledge and techniques needed to perform work tasks.
Political Skills Needed to build a power base and establish the right connections.
Small Business An independent business having fewer than 500 employees and which doesnt necessarily engage in any new or innovative practices and which has relatively little impact on its industry.
Created by: adeboer7
 

 



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