click below
click below
Normal Size Small Size show me how
Chapter 1 Managment
Question | Answer |
---|---|
Organization | A deliberate arrangment of people brought together to accomplish some specific purpose. |
Nonmanagerial Employees | People who work directly on a job or task and have no responsibility for overseeing the work of others. |
Managers | Direct and oversee the activities of other people in the organization. |
Organization | A deliberate arrangment of people brought together to accomplish some specific purpose. |
Nonmanagerial Employees | People who work directly on a job or task and have no responsibility for overseeing the work of others. |
Managers | Direct and oversee the activities of other people in the organization. |
Top Managers | Those at or near the top of an organization. |
First-line Managers | Those individuals responsible for directing the day-to-day activities of nonmanagerial employees. |
Middle Managers | Those managers found between the lowest and top levels of the organization. |
First-line Managers | Those individuals responsible for directing the day-to-day activities of nonmanagerial employees. |
Management | The process of getting things done, effectively and efficiently, with and through other people. |
Efficiency | Doing a task correctly and getting the most output from the least amount of input. |
Effectiveness | Doing the right things by doing those work tasks that help the organization reach its goals. |
Planning | Defining goals, establishing strategy, and developing plans to coordinate activities. |
Organizing | Determining what tasks are to be done and by whom, how tasks are to be grouped, who reports to whom, and where decisions are to be made. |
Leading | When managers motivate employees, direct the activites of others, select the most effective communication channel, or resolve conflicts among members. |
Controlling | Montitoring, comparing, and correcting work performance. |
Managerial Roles | Specific categories of managerial actions or behaviors expected of a manager. |
Interpersonal Roles | Involve people and other duties that are ceremonial and symbolic in nature. |
Decisional Roles | Entail making decisions or choices. |
Interpersonal Roles | Involve people and other duties that are ceremonial and symbolic in nature. |
Decisional Roles | Entail making decisions or choices. |
Conceptual Skills | Skills managers use to analyze and diagnose complex situations. |
Interpersonal Skills | Skills involved with working well with other people both individually and in groups. |
Technical Skills | Job-specific knowledge and techniques needed to perform work tasks. |
Political Skills | Needed to build a power base and establish the right connections. |
Small Business | An independent business having fewer than 500 employees and which doesnt necessarily engage in any new or innovative practices and which has relatively little impact on its industry. |