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Management Chapter 1


Organization a deliberate arrangement of people brought together to accomplish some specific purpose
Nonmanagerial employees are people who work directly on a job or task and have no responsibility for overseeing work of others
Managers are individuals in an organization who direct and oversee the activities of other people in the organization.
Top Managers are those at or near the top of an organization
Middle Managers are those managers found between the lowest and top levels of the organization
First-Line Managers are those individuals responsible for directing the day-to-day activities of nonmanagerial employees
Planning includes defining goals, establishing strategy, and developing plans to coordinate activities
Organizing includes determining what tasks are to be done and by whom, how tasks are to be done and by whom, how tasks are to be grouped,who reports to whom, and where decisions are to be made.
Leading When managers motivated employees,direct the activities of others, select the most effective communication channel, or resolve conflicts among members, they're leading
Controlling which involves monitoring, comparing, and correcting work performance
Managerial Roles referred to specific categories of managerial actions or behaviors expected of a manager.
Interpersonal Roles are ones that involve people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic to nature.
Informational Roles involve collecting, receiving, and disseminating information.
Decisional Roles entail making decisions or choices
Conceptual skills are the skills managers use to analyze and diagnose complex solutions
Management is the process of getting things done, effectively and efficiently, with and through other people
Efficiency means doing a task correctly ("doing things right") and getting the most output from the least amount of inputs
Effectiveness means "doing the right things" by doing those work tasks that help the organization reach its goal
Interpersonal Skills are those skills involved with working well with other people both individually and in groups
Technical Skills which are the job-specific knowledge and techniques needed to perform worked tasks
Small Business as an independent business having fewer than 500 employees and which doesn't necessarily engage in any new or innovative practices which will impact the industry
Created by: natashadiep
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