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Management Terms 4

Management Unit 4 Terms

Accountability the obligation to accept responsibility for the outcomes of assigned tasks
Achievement need take personal responsibility for work; set personal goals; want immediate feedback on work
Affiliation need concerned about relationships with others; work to get along well and fit in with a group
Autocratic leader one who gives direct clear and precise orders with detailed instructions as to what when and how work is to be done
Centralized organization all major planning and decision making is done by a group of top managers in the business
Decentralized organization a business is divided into smaller operating units and managers are given almost total responsibility
Democratic leader one who encourages workers to share in making decisions about work-related problems
Empowerment letting workers decide how to perform their work tasks and offer ideas on how to improve the work process
Executive a top-level manager who spends almost all of his or her time on management functions
Flattened organization one with fewer levels of management than traditional structures
Human relations how well people get along with each other when working together
Implementing helping employees to work effectively
Leadership the ability to influence individuals and groups to achieve organizational goals
Leadership style the general way a manager treats and directs employees
Line organization all authority and responsibility may be traced in a direct line from the top executive down to the lowest employee level in the organization
Matrix organization combines workers into temporary work teams to complete specific projects
Mission statement a short specific statement of the purpose and direction of the business
Motivation the set of factors that cause a person to act in a certain way
Motivators factors that increase job satisfaction
Open leader a manager who gives little or no direction to workers
Operational planning short
Organization chart a visual device that shows the structure of an organization and the relationships among workers and divisions of work
Organizing determining how plans can most effectively be accomplished; arranging resources to complete work
Planning analyzing information and making decisions about what needs to be done
Policies guidelines used in making decisions regarding specific recurring situations
Power need desire to influence and control others and to be responsible for a group’s activities
Procedure a list of steps to be followed for a performing certain work
Process improvement efforts to increase the effectiveness and efficiency of specific business operations
Self-directed work team a team in which members together are responsible for the work assigned to the team
Situational leader one who understands employees and job requirements and matches actions and decisions to the circumstances
Span of control the number of employees who are directly supervised by one person
Standard a specific measure by which something is judged
Strategic planning long-term planning that provides broad goals and directions for the entire business
Supervisor a manager whose main job is to direct the work of employees
SWOT analysis an examination of an organization’s internal strengths and weaknesses as well as opportunities and threats from its external environment
Unity of command means that no employee has more than one supervisor at a time
Variance the difference between current performance and the standard
Work team a group of individuals who cooperate to achieve a common goal
Created by: KIMBRIEL
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