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Management Terms 3

Management Unit 3 Terms

QuestionAnswer
Bricks-and-mortar business businesses that complete most of their business activities at a physical location rather than through the Internet
Browser a program that permits you to navigate and view Web pages
Channel of communication the means by which a message is conveyed
Chief information officer (CIO) the top computer executive
Communication refers to the sharing of information which results in a high degree of understanding between the message sender and receiver
Communication network a structure through which information flows in a business
Conflict a situation that develops when one person interferes with the achievement of another’s goals
Controlling evaluating results to determine if the company’s objectives have been accomplished as planned
Decision support system (DSS) a system that helps managers consider alternatives in making specific decisions
E-commerce doing business online
Ergonomics a science of adapting equipment to the work and health needs of people
Executive information system (EIS) combines and summarizes ongoing transactions within the company to provide top-level executives with information needed to make decisions about company goals and direction
Firewall a system using special software that screens people who enter or exit a network by requesting passwords
Internet service provider (ISP) a service that provides Internet access
Manager a person who complete all four management functions on a regular basis and has authority over other jobs and people
Management the process of accomplishing the goals of an organization through the effective use of people and other resources
Management information system (MIS) integrates data from various departments to make it available to help managers with daily business operations
Personal digital assistant (PDA) a small computer-like device that can send and receive messages wirelessly
Search engine a program that assists in locating information on the Internet
Telecommunications allowing employees to work at home using computers rather than at the business
Created by: KIMBRIEL
 

 



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