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MOB Chapter 14 Vocab

QuestionAnswer
A unit of two or more people who interact and coordinate their work to accomplish a specific goal. Team
A person who benefits from team membership but does not make a proportionate contribution to the team's work. Free Rider
A team created by the organization as part of the formal organization structure. Formal Team
A formal team composed of a manager and his or her subordinates in the organization's formal chain of command. Vertical Team
A formal team composed of employees from about the same hierarchical level but from different areas of expertise. Horizontal Team
A long-lasting, sometimes permanent team in the organization structure created to deal with tasks that recur regularly. Committee
A team created outside the formal organization to undertake a project of special importance or creativity. Special-purpose Team
Typically 5 to 12 hourly employees from the same department who meet to discuss ways of improving quality, efficiency, and the work environment. Problem-solving Team
A team consisting of 5 to 20 multiskilled workers who rotate jobs to produce an entire product or service, often supervised by an elected member. Self-directed Team
A team made up of members who are geographically or organizationally dispersed, rarely meet face to face, and do their work using advance information technologies. Virtual Team
A work team made up of members of different nationalities whose activities span multiple countries; may operate as a virtual team or meet face to face. Global Team
A role in which the individual devotes personal time and energy to helping the team accomplish its task. Task Specialist Role
A role in which the individual provides support for team members' emotional needs and social unity. Socioemotional Role
The stage of team development characterized by orientation and acquaintance. Forming
The stage of team development in which individual personalities and roles emerge along with resulting conflicts. Storming
The stage of team development in which conflicts developed during the storming stage are resolved and team harmony and unity emerge. Norming
The stage of team development in which members focus on problem solving and accomplishing the team's assigned task. Performing
The stage of team development in which members prepare for the team's disbandment. Adjourning
The extent to which team members are attracted to the team and motivated to remain in it. Team Cohesiveness
A standard of conduct that is shared by team members and guides their behavior. Team Norm
Antagonistic interaction in which one party attempts to thwart the intentions or goals of another. Conflict
The tendency for people to be so committed to a cohesive team that they are reluctant to express contrary opinions. Groupthink
A goal that cannot be reached by a single party. Superordinate Goal
The process of using a third party to settle a dispute. Mediation
A conflict-management strategy whereby people engage in give-and-take discussions and consider various alternatives to reach a joint decision that is acceptable to both parties. Negotiation
A collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict. Integrative Negotiation
A competitive and adversarial negotiation approach in which each party strives to get as mush as it can, usually at the expense of the other party. Distributive Negotiation
The tendency for the presence of others to influence and individual's motivation and performance. Social Facilitation
Created by: AbbyP