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MOB Chapter 12 Vocab

The arousal, direction, and persistence of behavior. Motivation
The satisfaction received in the process of performing an action. Intrinsic Reward
A reward given by another person. Extrinsic Reward
A group of theories that emphasize the needs that motivate people. Content Theories
A content theory that proposes that people are motivated by five categories of needs--physiological, safety, belongingness, esteem, and self-actualization--that exist in a hierarchical order. Hierarchy of Needs Theory
A modification of the needs hierarchy theory that proposes three categories of needs: existence, relatedness, and growth. ERG Theory
The idea that failure to meet a high-order need may cause a regression to an already satisfied lower-order need. Frustration-regression Principle
Factors that involve the presence or absence of job dissatisfiers, including working conditions, pay, company policies, and interpersonal relationships. Hygiene factors
Factors that influence job satisfaction based on fulfillment of high-level needs such as achievement, recognition, responsibility, and opportunity for growth. Motivators
A group of theories that explain how employees select behaviors with which to meet their needs and determine whether their choices were successful. Process Theories
A motivation theory in which specific, challenging goals increase motivation and performance when the goals are accepted by subordinates and these subordinates receive feedback to indicate their progress toward goal achievement. Goal-setting Theory
A process theory that focuses on individuals' perceptions of how fairly they are treated relative to others. Equity Theory
A situation that exists when the ratio of one person's outcomes to inputs equals that of another's. Equity
A process theory that proposes that motivation depends on individuals' expectations about their ability to perform tasks and receive desired rewards. Expectancy Theory
Expectancy that putting effort into a given task will lead to high performance. E -> P Expectancy
Expectancy that successful performance of a task will lead to the desired outcome. P -> O Expectancy
The value or attraction an individual has for an outcome. Valence
A motivation theory based on the relationship between a given behavior and its consequences. Reinforcement Theory
Created by: AbbyP
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