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MOB Chapter 8 Vocab

QuestionAnswer
The adoption of a new idea or behavior by an organization. Organizational Change
Incorporating structures and processes that are appropriate for both the creative impulse and for the systematic implementation of innovations. Ambidextrous Approach
A change in the organization's product or service outputs. Product Change
A change that pertains to the organization's production process. Technology Change
The generation of novel ideas that might meet perceived needs or offer opportunities for the organization. Creativity
An in-house program that provides a safe harbor where ideas from employees throughout the organization can be developed without interference from company bureaucracy or politics. Idea Incubator
An approach to product change that emphasizes shared development of innovations among several departments. Horizontal Linkage Model
A multifunctional team that is provided with high levels of resources and empowerment to accomplish an accelerated product development project. Fast-cycle Team
Extending the search for and commercialization of new ideas beyond the boundaries of the organization. Open Innovation
A person who sees the need for and champions productive change within the organization. Idea Champion
A unit separate from the mainstream of the organization that is responsible for developing and initiating innovations. New-venture Team
A separate, small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for a business. Skunkworks
A fund providing resources from which individuals and groups can draw to develop new ideas, products, or businesses. New-venture Fund
A change in the attitudes and behaviors of a few employees in the organization. People Change
A major shift in the norms, values, attitudes, and mindset of the entire organization. Culture Change
The application of behavioral science techniques to improve an organization's health and effectiveness through its ability to cope with environmental changes, improve internal relationships, and increase learning and problem-solving capabilities. Organization Development (OD)
A type of OD intervention that enhances the cohesiveness of departments by helping members learn to function as a team. Team Building
A type of OD intervention in which questionnaires on organizational climate and other factors are distributed among employees and their results reported back to them by a change agent. Survey Feedback
An approach that brings together participants from all parts of the organization (and may include key outside stakeholders as well) to discuss problems or opportunities and plan for major change. Large-group Intervention
The stage of organization development in which participants are made aware of problems to increase their willingness to change their behavior. Unfreezing
An OD specialist who contracts with an organization to facilitate change. Change Agent
The intervention stage of organization development in which individuals experiment with new workplace behavior. Changing
The reinforcement stage of organization development in which individuals acquire a desired new skill or attitude and are rewarded for it by the organization. Refreezing
A disparity between existing and desired performance levels. Performance Gap
The process of determining which forces drive and which resist a proposed change. Force-field Analysis
Created by: abbyjp
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