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Business Class
| Question | Answer |
|---|---|
| What are 2 types of formal teams? | Virtual and Horizontal |
| The 3 types of controls are? | Feed forward, concurent, and feed back |
| Group think | The tendency for people to be so committed to a cohesive team that they are reluctant to express contrary opinions |
| A set of standards as outlined by International Organization for standards | IS 9000 |
| Economic Value Added(EVA) | Measures performance in terms of after tax profits minus cost of capital invested |
| What is the ideal number of members in a work team is | 7 members |
| A team consisting of 5 to 20 mutiskilled workers who rotate jobs to produce | Self-Directed |
| Total Quality Management(TQM) | An organization wide commitment to infusing quality into every activity through continuous improvement |
| What is the exact order of team developement? | Forming, Storming, Norming, Performing, and Adjourning |
| What is the outcome of teen cohesiveness? | Morale and Productivity |
| What is a unit of 2 or more people? | A team |
| Organization Control | is the standards |
| What are the 3 types of controls? | Feed Forward, Concurent, Feedback |
| What are two types of formal teams? | Virtual and horizontal |
| What are the two types of stress? | Good and Bad |