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Role Play
STore role play cards
Question | Answer |
---|---|
Role Play 1 | Upgrade customer / Add-a-line opportunity / Basic to smartphone / HPC |
Role Play 2 | Buying an accessory / Looking for a Starbucks to connect for work purposes / Sends a lot of sales reports out during the day / MBB opportunity |
Role Play 3 | New customer / Has a small office / Looking for an office solution / MBB opportunity / HPC opportunity |
Role Play 4 | Just looking around / HPC opportunity / Has family in Mexico and Japan |
Role Play 5 | Existing customer / Paying a bill / Basic to smartphone / Double the data / Add-on opportunity / HPC opportunity |
Role Play 6 | Current prepaid customer / In store to buy more minutes / MBB opportunity / Has a WIFI tablet and would like to use it out and about |
Role Play 7 | New customer Asking for home and small business solution / Owns a marketing business / HPC opportunity / MBB opportunity |
Role Play 8 | Real Estate customer / Needs 5 lines / HPC opportunity for office / MBB opportunity / NPS Superior customer service |
Role Play 9 | Student / Studies with friends at local bookstore that has WIFI / MBB opportunity |
Role Play 10 | New customer / complaining about competitor's network / America's Fastest and largest 4g network / Selection of 4g devices / mbb opportunity |
Role Play 11 | Upgrade customer / Device recommendation / LG Lucid / basic to smartphone / affordable cost of equipment / advanced 4g device with easy to use functions |