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Role Play

STore role play cards

QuestionAnswer
Role Play 1 Upgrade customer / Add-a-line opportunity / Basic to smartphone / HPC
Role Play 2 Buying an accessory / Looking for a Starbucks to connect for work purposes / Sends a lot of sales reports out during the day / MBB opportunity
Role Play 3 New customer / Has a small office / Looking for an office solution / MBB opportunity / HPC opportunity
Role Play 4 Just looking around / HPC opportunity / Has family in Mexico and Japan
Role Play 5 Existing customer / Paying a bill / Basic to smartphone / Double the data / Add-on opportunity / HPC opportunity
Role Play 6 Current prepaid customer / In store to buy more minutes / MBB opportunity / Has a WIFI tablet and would like to use it out and about
Role Play 7 New customer Asking for home and small business solution / Owns a marketing business / HPC opportunity / MBB opportunity
Role Play 8 Real Estate customer / Needs 5 lines / HPC opportunity for office / MBB opportunity / NPS Superior customer service
Role Play 9 Student / Studies with friends at local bookstore that has WIFI / MBB opportunity
Role Play 10 New customer / complaining about competitor's network / America's Fastest and largest 4g network / Selection of 4g devices / mbb opportunity
Role Play 11 Upgrade customer / Device recommendation / LG Lucid / basic to smartphone / affordable cost of equipment / advanced 4g device with easy to use functions
Created by: Crushers
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