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management ch3
Management 11th ed, ch 4
Question | Answer |
---|---|
workforce diversity | ways in which people in the workforce are different and similar to each other. |
60s-70s attitudes | focuses on complying with laws and regulations. |
early 80s attitudes | assimilating women and minorities into corporate setting |
late 80s attitudes | concept of workplace diversity expanded from compliance to an issue of workplace survival |
late 80s to late 90s attitudes | focus on fostering sensitivity |
New Millennium attitudes | focus on diversity and inclusion for business success |
surface level diversity | easily perceived differences that may trigger certain stereotypes but do not necessarily reflect the way people think or feel |
deep-level diversity | |
6 protected types of diversity | age, sex, gender, religion, race, disabilities, ethnicity |
race | biological heritage |
ethnicity | social traits shared by a human population |
bias | tendency or preference towards a particular perspective or ideology |
prejudice | preconceived belief, opinion, or judgement toward a person or group of people |
stereotyping | judging a person on the basis of one's perception of a group which that person belongs |
discrimination | when someone acts out their prejudicial attitudes towards people who are the object of their prejudice. |
glass ceiling | invisible barrier that separates women and minorities from top management positions |
mentoring | a process whereby experienced organizational member provides advice and guidance to a less experienced member (protege). |
diversity skills training | specialized training to educate employees about the importance of diversity and to teach them skills for working in a diverse workplace. |
employee resource groups | groups made up of employees connected by some common dimension of diversity. |