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management ch3

Management 11th ed, ch 4

QuestionAnswer
workforce diversity ways in which people in the workforce are different and similar to each other.
60s-70s attitudes focuses on complying with laws and regulations.
early 80s attitudes assimilating women and minorities into corporate setting
late 80s attitudes concept of workplace diversity expanded from compliance to an issue of workplace survival
late 80s to late 90s attitudes focus on fostering sensitivity
New Millennium attitudes focus on diversity and inclusion for business success
surface level diversity easily perceived differences that may trigger certain stereotypes but do not necessarily reflect the way people think or feel
deep-level diversity
6 protected types of diversity age, sex, gender, religion, race, disabilities, ethnicity
race biological heritage
ethnicity social traits shared by a human population
bias tendency or preference towards a particular perspective or ideology
prejudice preconceived belief, opinion, or judgement toward a person or group of people
stereotyping judging a person on the basis of one's perception of a group which that person belongs
discrimination when someone acts out their prejudicial attitudes towards people who are the object of their prejudice.
glass ceiling invisible barrier that separates women and minorities from top management positions
mentoring a process whereby experienced organizational member provides advice and guidance to a less experienced member (protege).
diversity skills training specialized training to educate employees about the importance of diversity and to teach them skills for working in a diverse workplace.
employee resource groups groups made up of employees connected by some common dimension of diversity.
Created by: 631987663
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