click below
click below
Normal Size Small Size show me how
ProjectManagement
Project Management (CAPM)
Question | Answer |
---|---|
Functional Organization | Management shares project coordination and each has official authority over staffers in his/her own function. Overseen by a Project Coordinator rather than Project Manager. |
Projectized Organization | Project managers run projects and have official authority over the project team. |
Matrix Organization | Blend functional and projectized styles. Project Manager authority varies, but is generally greater than that of a project coordinator in a functional organization. |
Project Manager | One responsible for managing the project |
Project Coordinator | Oversees a project in a functional organization. Some decision making ability but limited. |
Project Expediter | Oversees a project. Limited or no decision making capabilities |
Life Cycle | Collected phases of generally sequential, sometimes overlapping phases of a project. Provides the basic framework for managing the project, regardless of the work details. |
Reviews | Often called: Phase exits, stage gates or kill points |
Project sponsor | Provides financial resources for project |
Performing Organization | Enterprise whose employees are involved in doing the project work |
Customer | Individuals or organization that will receive the projects' product |
Project Team | Consists of project manager, project management team and others who are working together to complete the project. |
Processes (5) | Initiating, Planning, Executing, Controlling, Closing |
Inputs | Documents or items that will be acted upon |
Tools & Techniques | Mechanisms applied to inputs |
Outputs | Documents or items that are produced |
Knowledge areas (9) | Management of: Scope, Time, Cost, Human Resource, Communications, Risk, Integration, Quality and Procurement |
Project Integration Management (PIM) | Processes required to ensure that the various elements of the project are properly coordinated. |
Change control System | Collection of formal documented procedures, tracking systems, archives and approval levels for reviewing and authorizing changes. |
Integrated Change Control | Coordination and communication of change activities throughout the Change Control Systems of the different processes. |
Change Requests | Identified during execution, handled by integrated change control. |
Change Control Board | Formally constituted group of stakeholders responsible for approving or rejecting changes to the project baselines: To provide a central control mechanism to ensure that every change request is properly considered, authorized and coordinated. |
Project Planning Methodology | Any structured approach to guide a project team in plan development |
Project Management Information System (PMIS) | Tools used to gather, integrate and communicate the products of project management processes. Used to support all processes groups, from initiation through closing. Includes both manual and automated systems. |
Earned Value Management | A technique that integrates scope, schedule and cost to measure performance. |
Project Plan | A formal, approved document used to manage project execution. Often revised. |
Cost variance (CV) | Difference between est. cost and actual cost. |
Estimate to Complete (ETC) | Expected additional cost from now to end |
Schedule Variance (SV) | Difference between scheduled and actual completion date. |
Variance at Completion (VC) | Amount difference at completion of project. |
Configuration Management | Any documented procedure used to apply technical and administrative direction in order to document characteristics, control change, report change, audit items. |
Performance Measurement | Tools that help assess whether there have been variances from plan that require corrective action. |
Project Scope Management | Includes the processes required to insure that the project includes all the work required and only the work required to complete the project successfully. |
Work Breakdown Structure (WBS) | Representation of the scope of the project that shows component deliverables broken down to the most basic level. |
Reasons to start a project | Market demand, Business need, Customer request, technological advance, legal requirement. |
Product description | Characteristics of deliverable that is the object of the project, detail, original idea by customer |
Strategic Plan | How the project fits with the long term goal of company |
Project Selection Criteria | Benefit Measurement (comparative approach) or the Constrained Optimization (mathematical approach) |
Product analysis | Better understanding of product, breakdown analysis, functional analysis, systems engineering, value engineering |
Benefit/cost analysis | comparing the estimated tangible and intangible outlays with the returns |
Scope Statement | documented basis for making future project decision |
Scope Management Plan | How the project scope will be controlled |
Scope definition | second of the core processes of planning process group. subdividing deliverables |
Decompositon | subdividing major components into smaller manageable ones |
Gantt Chart | Graphic display of schedule-related information. Shows activities on left side, dates across the top, and horizontal bars. |
Activity On Node (AON) | Aka Precedence Diagramming Method (PDM), Boxes used to represent tasks, dependencies, additional relationships |
Critical Path Method (CPM) | Estemates project duration by rolling up single estimate of each in-line activity on AOA diagram |
Early Start/Early Finish | The soonest a task can begin or end |
Forward Pass | Used to calculate Early Start/Early Finish |
Late Start/Late Finish | Latest a task can begin of end without effecting the project duration |
Backward Pass | Used to calculate Late Start/Late Finish |
Slack or Float | Difference between the amount of time required for a task and the amount available for it |
PERT (Program Evaluation and Review Technique) | Technique for estimating, applies a weighted average of optimistic, pessimistic, most likely. As in Duration = (B + 4M + W)/6 |
Monte Carlo Simulation | computer simulations of a project |
Lead | An activity is scheduled to start sooner than its dependency |
Lag | An activity is scheduled to start later than its dependency |
Free Float | Amount of time an activity can be delayed without effecting the Early Start of its successor |
Total Float | Amount of time an activity can be delayed without effecting the project completion date |
Project Float | Amount of time a project can be delayed without delaying an externally imposed project completion date |
Schedule Shortening techniques | (ct.p. scope) Re-estimating, crashing, fast-tracking |
Life-Cycle Costing | Cost of resources needed to complete the project & impact of project decisions on cost of use for the project final product |
EVM (Earned Value Management) | Tool for managing both the cost and time elements of a project |
PV (Planned Value) | Authorized budget, sometimes referred to as the performance measurement baseline. Also know as the Budget at Completion (BAC). |
EV (Earned Value) | Value of work performed expressed in terms of PV (BAC). |
Actual Cost (AC) | Amount spent on the work performed to-date |
SV (Schedule Variance) | A comparison of amount of work performed during a given period of time to what was scheduled to be performed. EV-PV=? |
CV (Cost Variance) | A comparison of the budgeted cost of work performed with actual cost. EV-AC=? |
SPI (Schedule Performance Index) | A measure of the progress achieved compared to planned progress. EV/PV=? A figure <1 means project is behind schedule. |
CPI (Cost performance index) | A measure of the value of work completed compared to actual cost. Considered to be the most credit EVM metric. EV/AC=? A figure of <1 means project is over budget. |
CSI: Cost Schedule Index | CSI = CPI x SPI, the further CSI is from 1.0 the less likely project recovery becomes |
EAC (Estimate at completion) | Projected total cost of project from this point in the project. AC+ETC=? |
ETC (Estimate to complete) | Projection of how much more will be spent from this point.(EAC-AC) |
Variable Cost | Cost that changes with the amount of work/production |
Fixed Cost | cost that doesn't change |
direct cost | cost attributable to the project work |
indirect cost | cost incurred for the benefit of more than one project |
depreciation | systematic 'writing-off' of the cost assets over their usable life spans |
straight line depreciation | depreciation that subtracts the same amount of value during every year of the asset's usable life |
accelerated depreciation | depreciation that reduces the value of an asset more quickly in the earlier part of its usable life |
present value | value "today" of future cash flow due to a project or acquisition |
Net present value | Present value minus the costs |
Payback Period | Length of time it will take a project to recoup its cost |
Analogous Estimating | top-down estimating. using actual cost of previous similar projects |
Parametric estimating | Estimating using statistical relationships between historical data and other variable such as square footage in construction. |
Cost estimates | Prediction of labor, materials, and other expenses. |
Order of magnitude | Methodology for estimating a project w/o detailed data. used during the formative stages for initial evaluation of a project aka feasibility |
Project Quality management | Includes all processes required to ensure that the project will satisfy the needs for which it was undertaken |
Total Quality management (TQM) | Management strategy to embed awareness of quality in all organization processes |
Six Sigma | methodology that uses data and statistical analysis to measure and improve a company's operational performance by identifying and eliminating "defects" in manufacturing and service-related processes |
ISO 9000 | Collection of internationally accepted standards concerned with quality management |
Quality assurance | auditing the quality requirements and the results of quality control measurements to ensure standards are met. |
Quality control | Measure details in the control phase |
Pareto Diagrams | Quality control; illustrates which causes of error are most serious |
Ishikawa Diagram | "fishbone diagram"; quality control tool; illustrate how various causes contribute to an effect |
Control Charts | Graphic display of results of a process over time; tool used to monitor processes and assure that they remain 'in control' |
Quality Policy | overall intentions and direction of the organization with regard to quality, expressed by top management |
Benefit/Cost analysis | comparing estimated tangible and intangible outlays with returns |
Benchmarking | comparing actual or planned practices to those of other projects both in and beyond the performing organization |
Flowcharting | diagram that shows various elements of a system relate |
Design of experiments | a statistical method that helps identify which factors might influence specific variables |
cost of quality | total cost of all quality efforts |
Communication channels | connections between communicators in a project |
7 areas of conflict | schedule, project priorities, resources, technical opinions, administrative procedures, cost, personality |
paralingual communication | tone of voice, inflection, other auditory aspects of communication other than words |
war room | single room reserved for project related work and meetings, positive effect on communication w/in project team |
tight matrix | PM structure characterized by co-located team members, enables informal communication |
information retrieval system | methods for storing and recovering data. |
information distribution methods | methods for sharing info. |