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ProjectManagement
Project Management (CAPM)
| Question | Answer |
|---|---|
| Functional Organization | Management shares project coordination and each has official authority over staffers in his/her own function. Overseen by a Project Coordinator rather than Project Manager. |
| Projectized Organization | Project managers run projects and have official authority over the project team. |
| Matrix Organization | Blend functional and projectized styles. Project Manager authority varies, but is generally greater than that of a project coordinator in a functional organization. |
| Project Manager | One responsible for managing the project |
| Project Coordinator | Oversees a project in a functional organization. Some decision making ability but limited. |
| Project Expediter | Oversees a project. Limited or no decision making capabilities |
| Life Cycle | Collected phases of generally sequential, sometimes overlapping phases of a project. Provides the basic framework for managing the project, regardless of the work details. |
| Reviews | Often called: Phase exits, stage gates or kill points |
| Project sponsor | Provides financial resources for project |
| Performing Organization | Enterprise whose employees are involved in doing the project work |
| Customer | Individuals or organization that will receive the projects' product |
| Project Team | Consists of project manager, project management team and others who are working together to complete the project. |
| Processes (5) | Initiating, Planning, Executing, Controlling, Closing |
| Inputs | Documents or items that will be acted upon |
| Tools & Techniques | Mechanisms applied to inputs |
| Outputs | Documents or items that are produced |
| Knowledge areas (9) | Management of: Scope, Time, Cost, Human Resource, Communications, Risk, Integration, Quality and Procurement |
| Project Integration Management (PIM) | Processes required to ensure that the various elements of the project are properly coordinated. |
| Change control System | Collection of formal documented procedures, tracking systems, archives and approval levels for reviewing and authorizing changes. |
| Integrated Change Control | Coordination and communication of change activities throughout the Change Control Systems of the different processes. |
| Change Requests | Identified during execution, handled by integrated change control. |
| Change Control Board | Formally constituted group of stakeholders responsible for approving or rejecting changes to the project baselines: To provide a central control mechanism to ensure that every change request is properly considered, authorized and coordinated. |
| Project Planning Methodology | Any structured approach to guide a project team in plan development |
| Project Management Information System (PMIS) | Tools used to gather, integrate and communicate the products of project management processes. Used to support all processes groups, from initiation through closing. Includes both manual and automated systems. |
| Earned Value Management | A technique that integrates scope, schedule and cost to measure performance. |
| Project Plan | A formal, approved document used to manage project execution. Often revised. |
| Cost variance (CV) | Difference between est. cost and actual cost. |
| Estimate to Complete (ETC) | Expected additional cost from now to end |
| Schedule Variance (SV) | Difference between scheduled and actual completion date. |
| Variance at Completion (VC) | Amount difference at completion of project. |
| Configuration Management | Any documented procedure used to apply technical and administrative direction in order to document characteristics, control change, report change, audit items. |
| Performance Measurement | Tools that help assess whether there have been variances from plan that require corrective action. |
| Project Scope Management | Includes the processes required to insure that the project includes all the work required and only the work required to complete the project successfully. |
| Work Breakdown Structure (WBS) | Representation of the scope of the project that shows component deliverables broken down to the most basic level. |
| Reasons to start a project | Market demand, Business need, Customer request, technological advance, legal requirement. |
| Product description | Characteristics of deliverable that is the object of the project, detail, original idea by customer |
| Strategic Plan | How the project fits with the long term goal of company |
| Project Selection Criteria | Benefit Measurement (comparative approach) or the Constrained Optimization (mathematical approach) |
| Product analysis | Better understanding of product, breakdown analysis, functional analysis, systems engineering, value engineering |
| Benefit/cost analysis | comparing the estimated tangible and intangible outlays with the returns |
| Scope Statement | documented basis for making future project decision |
| Scope Management Plan | How the project scope will be controlled |
| Scope definition | second of the core processes of planning process group. subdividing deliverables |
| Decompositon | subdividing major components into smaller manageable ones |
| Gantt Chart | Graphic display of schedule-related information. Shows activities on left side, dates across the top, and horizontal bars. |
| Activity On Node (AON) | Aka Precedence Diagramming Method (PDM), Boxes used to represent tasks, dependencies, additional relationships |
| Critical Path Method (CPM) | Estemates project duration by rolling up single estimate of each in-line activity on AOA diagram |
| Early Start/Early Finish | The soonest a task can begin or end |
| Forward Pass | Used to calculate Early Start/Early Finish |
| Late Start/Late Finish | Latest a task can begin of end without effecting the project duration |
| Backward Pass | Used to calculate Late Start/Late Finish |
| Slack or Float | Difference between the amount of time required for a task and the amount available for it |
| PERT (Program Evaluation and Review Technique) | Technique for estimating, applies a weighted average of optimistic, pessimistic, most likely. As in Duration = (B + 4M + W)/6 |
| Monte Carlo Simulation | computer simulations of a project |
| Lead | An activity is scheduled to start sooner than its dependency |
| Lag | An activity is scheduled to start later than its dependency |
| Free Float | Amount of time an activity can be delayed without effecting the Early Start of its successor |
| Total Float | Amount of time an activity can be delayed without effecting the project completion date |
| Project Float | Amount of time a project can be delayed without delaying an externally imposed project completion date |
| Schedule Shortening techniques | (ct.p. scope) Re-estimating, crashing, fast-tracking |
| Life-Cycle Costing | Cost of resources needed to complete the project & impact of project decisions on cost of use for the project final product |
| EVM (Earned Value Management) | Tool for managing both the cost and time elements of a project |
| PV (Planned Value) | Authorized budget, sometimes referred to as the performance measurement baseline. Also know as the Budget at Completion (BAC). |
| EV (Earned Value) | Value of work performed expressed in terms of PV (BAC). |
| Actual Cost (AC) | Amount spent on the work performed to-date |
| SV (Schedule Variance) | A comparison of amount of work performed during a given period of time to what was scheduled to be performed. EV-PV=? |
| CV (Cost Variance) | A comparison of the budgeted cost of work performed with actual cost. EV-AC=? |
| SPI (Schedule Performance Index) | A measure of the progress achieved compared to planned progress. EV/PV=? A figure <1 means project is behind schedule. |
| CPI (Cost performance index) | A measure of the value of work completed compared to actual cost. Considered to be the most credit EVM metric. EV/AC=? A figure of <1 means project is over budget. |
| CSI: Cost Schedule Index | CSI = CPI x SPI, the further CSI is from 1.0 the less likely project recovery becomes |
| EAC (Estimate at completion) | Projected total cost of project from this point in the project. AC+ETC=? |
| ETC (Estimate to complete) | Projection of how much more will be spent from this point.(EAC-AC) |
| Variable Cost | Cost that changes with the amount of work/production |
| Fixed Cost | cost that doesn't change |
| direct cost | cost attributable to the project work |
| indirect cost | cost incurred for the benefit of more than one project |
| depreciation | systematic 'writing-off' of the cost assets over their usable life spans |
| straight line depreciation | depreciation that subtracts the same amount of value during every year of the asset's usable life |
| accelerated depreciation | depreciation that reduces the value of an asset more quickly in the earlier part of its usable life |
| present value | value "today" of future cash flow due to a project or acquisition |
| Net present value | Present value minus the costs |
| Payback Period | Length of time it will take a project to recoup its cost |
| Analogous Estimating | top-down estimating. using actual cost of previous similar projects |
| Parametric estimating | Estimating using statistical relationships between historical data and other variable such as square footage in construction. |
| Cost estimates | Prediction of labor, materials, and other expenses. |
| Order of magnitude | Methodology for estimating a project w/o detailed data. used during the formative stages for initial evaluation of a project aka feasibility |
| Project Quality management | Includes all processes required to ensure that the project will satisfy the needs for which it was undertaken |
| Total Quality management (TQM) | Management strategy to embed awareness of quality in all organization processes |
| Six Sigma | methodology that uses data and statistical analysis to measure and improve a company's operational performance by identifying and eliminating "defects" in manufacturing and service-related processes |
| ISO 9000 | Collection of internationally accepted standards concerned with quality management |
| Quality assurance | auditing the quality requirements and the results of quality control measurements to ensure standards are met. |
| Quality control | Measure details in the control phase |
| Pareto Diagrams | Quality control; illustrates which causes of error are most serious |
| Ishikawa Diagram | "fishbone diagram"; quality control tool; illustrate how various causes contribute to an effect |
| Control Charts | Graphic display of results of a process over time; tool used to monitor processes and assure that they remain 'in control' |
| Quality Policy | overall intentions and direction of the organization with regard to quality, expressed by top management |
| Benefit/Cost analysis | comparing estimated tangible and intangible outlays with returns |
| Benchmarking | comparing actual or planned practices to those of other projects both in and beyond the performing organization |
| Flowcharting | diagram that shows various elements of a system relate |
| Design of experiments | a statistical method that helps identify which factors might influence specific variables |
| cost of quality | total cost of all quality efforts |
| Communication channels | connections between communicators in a project |
| 7 areas of conflict | schedule, project priorities, resources, technical opinions, administrative procedures, cost, personality |
| paralingual communication | tone of voice, inflection, other auditory aspects of communication other than words |
| war room | single room reserved for project related work and meetings, positive effect on communication w/in project team |
| tight matrix | PM structure characterized by co-located team members, enables informal communication |
| information retrieval system | methods for storing and recovering data. |
| information distribution methods | methods for sharing info. |