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Bus Final 5,6,7,8p1
Business Writing 205 Final -part 1
Question | Answer |
---|---|
Which of the follow ending sentences is best ending for a routine message? | Since we are beginning production on the 10th please send your response by the fifth. |
The Fifth Top level of Maslow’s basic needs | Self Actualization |
Which of the follow sentences is a favorable reply to an inquire message asking for permission to print an article? | You have my permission to print the article. |
Which of the follow is the best opening to a favorable response to an inquire to use the writer as an employment reference? | Yes, you may use me as a reference |
Persuasion is | opposite of force |
The Fourth level up of Maslow’s basic needs | Esteem & Status |
The First level up of Maslow’s basic needs | Physiological (survival) |
The Second Level up of maslow's Basic Needs | Safety & security |
The Third level up of Maslows Basic needs | Social |
In a hard copy favor response message in which the subject line is not used the necessary identification information is | best placed EARLY in the message in an incidental form. |
What are messages to correct an error? | Adjustment grants |
2. Choose the most appropriate beginning for a message routine acknowledging an order? | a. Your August 11 order of lg smart phone will arrive … |
2. Which of the following sentences best begin routine direct claim message? | Seven of the Walden china set received under invoice 1234 were broken |
The most important approach to follow in writing a message presenting the facts about a claim is to? | forthright and courteously present the facts. |
Which of the following situations would require an indirect approach? | When the reader is not expecting bad news. |