emphasized finding ways to manage work more efficiently (scientific and administrative)

Scientific Management

emphasized scientific study of work methods to improve the productivity of individual workers

Who is Frederick Taylor

an American engineer from Philly, the "father of scientific management," eliminate soldiering

deliberately working at less than full capacity

Principle 1: Scientific Management

1. Evaluate a task by scientifically studying each part of the task

Principe 2: Scientific Management

2. Carefully select workers with the right abilities for the task

3. Give workers the training and incentives to do the task with the proper work methods

4. Use scientific principles to plan the work methods and ease the way for workers to do their jobs

broke down each worker's job into basic physical motions and then trained workers to use the methods of their best-performing co-workers

Differential Rate System

more efficient workers earned higher wages

Benefits of Taylorism

when used properly, can enhance productivity

Problem with Classical Viewpoint

Too mechanistic! Views humans as cogs in a machine

emphasized the importance of understanding human behavior and motivating employees toward achievement

Harvard researcher who conducted studies at Western Electric's Hawthorne plant

investigation to whether workplace lighting level affected worker productivity

employees worked harder if they received added attention, if they thought managers paid special attention to them

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MGMT:Ch02

Question	Answer
Classical Viewpoint	emphasized finding ways to manage work more efficiently (scientific and administrative)
Scientific Management	emphasized scientific study of work methods to improve the productivity of individual workers
Who is Frederick Taylor	an American engineer from Philly, the "father of scientific management," eliminate soldiering
What is soldiering?	deliberately working at less than full capacity
Principle 1: Scientific Management	1. Evaluate a task by scientifically studying each part of the task
Principe 2: Scientific Management	2. Carefully select workers with the right abilities for the task
Principle 3: SM	3. Give workers the training and incentives to do the task with the proper work methods
Principle 4: SM	4. Use scientific principles to plan the work methods and ease the way for workers to do their jobs
Motion Studies	broke down each worker's job into basic physical motions and then trained workers to use the methods of their best-performing co-workers
Differential Rate System	more efficient workers earned higher wages
Benefits of Taylorism	when used properly, can enhance productivity
Problem with Classical Viewpoint	Too mechanistic! Views humans as cogs in a machine
Behavioral Viewpoint	emphasized the importance of understanding human behavior and motivating employees toward achievement
Who is Elton Mayo	Harvard researcher who conducted studies at Western Electric's Hawthorne plant
Hawthorne Studies	investigation to whether workplace lighting level affected worker productivity
Hawthorne Effect	employees worked harder if they received added attention, if they thought managers paid special attention to them

Created by: bbyjx3

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