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chapter 10 managemen
dynamics of behavior in organizations
| Question | Answer |
|---|---|
| functions of management | planning organizing leading controlling |
| leading | the use of influence to motivate employees to achieve the organizations goals |
| dynamics of behavior in organizations | OB.. interdisciplinary field dedicated to the study of how individuals and groups tend to act in organizations.. psychology, sociology, economics |
| management | attainment of organizational goals in an effective and efficent manner through 4 functions |
| OB | human behavior in organizational contexts.. what causes people to behave the way they do in organizations |
| attitude | an evaluation either + or - the predisposed a person to act in a certain way.. determines how people percieve things, interact and behave on the job |
| attitude components | cognitive- beliefs opinions and info the person had about the object of the attitude affect- emotions and feelings about the object of the attitude behavioral-intention to behave toward the object of the attitude |
| high performance work force | attitudes related: job satisfaction &Organization commitment |
| job satisfaction | positive attitude towards one jobs |
| organizational commitment | loyalty to and engagement in ones organization |
| how to increase commitment | treat fairly; keep informed;give opportunites to make decisions; reward them |
| perception | making sense out of the environment (selecting organizing interpreting) |
| perceptual selectivity | we tune in some data and tune out other; we select stimuli that satisfy our needs |
| perceptual distortions | stereotyping & halo effect & projection & perceptual defence |
| stereotyping | the tendency to assign an individual to a group or broad catergory and then attribute generalizations about the group or indv |
| halo effect | creating and overall impression of a person or situation based on one attribute either favorable or unfavorable |
| projection | the tendency to see ones own personal traits in toher people |
| perceptual defense | the tendency of percievers to protet themselves by disregarding ideas bjects or people that are threatening them |
| personality | set of characteristics that underlie relatively stable attern of behavior in response to ideas, objects, or people in the environment; dominant qualitites that distinguish that person from a group |
| extroversion | the degree to which a person is outgoing, sociable, assertive, and comfortable with interpersonal relationships |
| agreeableness | the degree to which a person is able to get along with others by being good natured, liable, dependable, persistent, and chievement oriented |
| conscientiousness | the degree t which a person is focused on a few goals this behaving in ways that are responsible, dependable, persistant, and achievement oriented |
| emotional stability | the degree to which a person is calm, enthusiastic, and self confident, rather than tense, depressed, moody or insecure |
| openness to experience | the degree to which a person has a broad range of interests and is imaginative, creaticve, artiscally sensitive, and willing to consider new ideas |
| extraversion | directed outward, want to change the world, relaxed and confident, perfers to be around others, likes action oriented environments |
| intraverted | directed inward, wants to understand the world, reserved and questioning, perfers to be alone, likes quiet enviroments |
| sensing | 5 senses to experience, details and practicality, life as it is, perfers using lerned skills and pays attention to details |
| intuition | 6th sense, see possibiliteis, patterns and innovations, change and rearrange life, prefers adding new skills, looks at big picture |
| thinking | logic of situation, truth, principles, business like, treats others fairly, impersonal |
| feeling | human values and needs, harmony, naturally friendlly, personal, treats others as they need to be treated, loyal, care and concern |
| judging | decisive, planful, purposeful, be right, focus on task completing, makes decisions, awants only essentials |
| prception | curious, spontaneous, flexible, tolerant, miss nothing, fosuc on starting take, postpones decisions, |
| persn job fit | the extent to which a persns ability and personality match the requirements f a job |
| emotional intellegence | the skill or ability to identify, assess, and control the emotions of onesself of others and of groups.. self-awareness.. self management.. socialawarness relationship awareness |
Created by:
kolby19
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