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chapter 10 managemen

dynamics of behavior in organizations

QuestionAnswer
functions of management planning organizing leading controlling
leading the use of influence to motivate employees to achieve the organizations goals
dynamics of behavior in organizations OB.. interdisciplinary field dedicated to the study of how individuals and groups tend to act in organizations.. psychology, sociology, economics
management attainment of organizational goals in an effective and efficent manner through 4 functions
OB human behavior in organizational contexts.. what causes people to behave the way they do in organizations
attitude an evaluation either + or - the predisposed a person to act in a certain way.. determines how people percieve things, interact and behave on the job
attitude components cognitive- beliefs opinions and info the person had about the object of the attitude affect- emotions and feelings about the object of the attitude behavioral-intention to behave toward the object of the attitude
high performance work force attitudes related: job satisfaction &Organization commitment
job satisfaction positive attitude towards one jobs
organizational commitment loyalty to and engagement in ones organization
how to increase commitment treat fairly; keep informed;give opportunites to make decisions; reward them
perception making sense out of the environment (selecting organizing interpreting)
perceptual selectivity we tune in some data and tune out other; we select stimuli that satisfy our needs
perceptual distortions stereotyping & halo effect & projection & perceptual defence
stereotyping the tendency to assign an individual to a group or broad catergory and then attribute generalizations about the group or indv
halo effect creating and overall impression of a person or situation based on one attribute either favorable or unfavorable
projection the tendency to see ones own personal traits in toher people
perceptual defense the tendency of percievers to protet themselves by disregarding ideas bjects or people that are threatening them
personality set of characteristics that underlie relatively stable attern of behavior in response to ideas, objects, or people in the environment; dominant qualitites that distinguish that person from a group
extroversion the degree to which a person is outgoing, sociable, assertive, and comfortable with interpersonal relationships
agreeableness the degree to which a person is able to get along with others by being good natured, liable, dependable, persistent, and chievement oriented
conscientiousness the degree t which a person is focused on a few goals this behaving in ways that are responsible, dependable, persistant, and achievement oriented
emotional stability the degree to which a person is calm, enthusiastic, and self confident, rather than tense, depressed, moody or insecure
openness to experience the degree to which a person has a broad range of interests and is imaginative, creaticve, artiscally sensitive, and willing to consider new ideas
extraversion directed outward, want to change the world, relaxed and confident, perfers to be around others, likes action oriented environments
intraverted directed inward, wants to understand the world, reserved and questioning, perfers to be alone, likes quiet enviroments
sensing 5 senses to experience, details and practicality, life as it is, perfers using lerned skills and pays attention to details
intuition 6th sense, see possibiliteis, patterns and innovations, change and rearrange life, prefers adding new skills, looks at big picture
thinking logic of situation, truth, principles, business like, treats others fairly, impersonal
feeling human values and needs, harmony, naturally friendlly, personal, treats others as they need to be treated, loyal, care and concern
judging decisive, planful, purposeful, be right, focus on task completing, makes decisions, awants only essentials
prception curious, spontaneous, flexible, tolerant, miss nothing, fosuc on starting take, postpones decisions,
persn job fit the extent to which a persns ability and personality match the requirements f a job
emotional intellegence the skill or ability to identify, assess, and control the emotions of onesself of others and of groups.. self-awareness.. self management.. socialawarness relationship awareness
Created by: kolby19
 

 



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