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Crisis Intervention
James' Six Step Model
Question | Answer |
---|---|
Assessing is... | ...a pervasive strategy throughout crisis intervention. ...overarching, continuous, and dynamically ongoing throughout the crisis. ...evaluating the client's present and past situational crises in terms of the client's ability to cope. |
The two categories that the six-step model can be broken into are? | Listening and Acting |
1st Step | Define the problem |
2nd Step | Ensure client safety |
3rd Step | Provide Support |
4th Step | Examine alternatives |
5th Step | Make plans |
6th Step | Obtain commitment |
Describe "Defining the problem" | -Explore and define the problem from the client's point of view. -Use active listening, open-ended questions. -Attend to both verbal and nonverbal messages of the client. |
Describe "Ensure Client Safety" | -Asses lethality, criticality, immobility, or seriousness of threat to the client's physical and psychological safety. -Assess both the client's internal events and situation -Make client aware of alternatives to self destructive behavior. |
Describe "Provide Support" | -Communicate to the client that the crisis worker is a valid support person. -Demonstrate a caring, positive, nonpossessive, nonjudgemental, acceptant, personal involvement with the client. |
Describe "Examine Alternatives" | -Assist Client in exploring the choices he/she has available to him/her now. -Facilitate a search for immediate situational supports, coping mechanisms, and positive thinking. |
Describe "Make plans" | -Assist Client in developing a realistic short-term plan that identifies additional resources and provides coping mechanisms. -Definite action steps that the client can own and comprehend. |
Describe "Obtain Commitment" | -Help client commit himself/herself to definite positive action steps that the client can own and realistically accomplish or accept. |