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Crisis Intervention

James' Six Step Model

QuestionAnswer
Assessing is... ...a pervasive strategy throughout crisis intervention. ...overarching, continuous, and dynamically ongoing throughout the crisis. ...evaluating the client's present and past situational crises in terms of the client's ability to cope.
The two categories that the six-step model can be broken into are? Listening and Acting
1st Step Define the problem
2nd Step Ensure client safety
3rd Step Provide Support
4th Step Examine alternatives
5th Step Make plans
6th Step Obtain commitment
Describe "Defining the problem" -Explore and define the problem from the client's point of view. -Use active listening, open-ended questions. -Attend to both verbal and nonverbal messages of the client.
Describe "Ensure Client Safety" -Asses lethality, criticality, immobility, or seriousness of threat to the client's physical and psychological safety. -Assess both the client's internal events and situation -Make client aware of alternatives to self destructive behavior.
Describe "Provide Support" -Communicate to the client that the crisis worker is a valid support person. -Demonstrate a caring, positive, nonpossessive, nonjudgemental, acceptant, personal involvement with the client.
Describe "Examine Alternatives" -Assist Client in exploring the choices he/she has available to him/her now. -Facilitate a search for immediate situational supports, coping mechanisms, and positive thinking.
Describe "Make plans" -Assist Client in developing a realistic short-term plan that identifies additional resources and provides coping mechanisms. -Definite action steps that the client can own and comprehend.
Describe "Obtain Commitment" -Help client commit himself/herself to definite positive action steps that the client can own and realistically accomplish or accept.
Created by: Andries
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