Help
Options
Question
Listening attentively is which one of the important interviewing skills
click to flip
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't know
Question
One way of being a good listener is to hear, think about and respond to what the patient says is called
Remaining cards (28)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
Bookkeeping
Chapter 36
| Question | Answer |
|---|---|
| Listening attentively is which one of the important interviewing skills | Effective Listening |
| One way of being a good listener is to hear, think about and respond to what the patient says is called | Active Listening |
| What does it mean to be an active listener | you look at the patient, pay attention and provide feedback |
| When you repeat what the patient says, in your own words, back to the patient this technique is called | Restatement |
| The patient's tone of voice, facial expression, and body language are examples of | Nonverbal Communication |
| What methods of collecting patient data requires more than a yes or no answer but allows the patient to more fully explain the situation | Asking open-ended questions |
| What methods of collecting patient data involves restating what the patient says in your own words | Mirroring |
| What method of collecting patient data means stating what you believe that patient is suggesting by his response | Verbalizing the implied |
| What method of collecting patient data shows the patient that you are really listening to what he is saying | Focusing on patient |
| True or False - The patients chart is a legal document and the chart can be used as evidence in a court of law | TRUE!! |
| What are the Six C's of Charting | 1. Client's words 2. Clarity 3. Completeness 4. Conciseness 5. Chronological order 6. Confidentiality |
| Which one of the Six C's of charting deals with the recording exactly what was said | Client's words |
| Which one of the Six C's of charting is essential when you describe the patient's condition, you must use medical terminology and precise descriptions | Clarity |
| Which one of the Six C's of charting is required on all the forms used in the patients record | Completeness |
| Which one of the Six C's of charting can save time and space when you are recording information | Conciseness |
| Which one of the Six C's of charting talks about dates on all entries in the patient's records and are arranged witht he most recent informaion on top | Chronological order |
| Which one of the Six C's of charting is essential to protect the patient's privacy | Confidentiality |
| What does the acronym SOAP represent | S-subjective O-objective A-assessment P-plan |
| Thoughts, feelings, and perceptions including chief complaint are what type of data | Subject data |
| In the subjective data, the chief complaint should always be recorded in the patient's ?? | Own words |
| Vital signs or test results and the physician's exam are considered what type of date | Objective data |
| The physician's diagnosis or impression of the patient's problem is what part of the charting method SOAP | Assessment |
| What type of infomation would be listed under PLAN of action in the SOAP method of charting | Options for treatment, they type of treatment chosen, medications, tests, consultations, patient education and follow up |
| On the health history form which is abbreviated as CC and is the reason the patient came to visit the practitioner | Chief Complaint |
| This part of the health history form includes detailed information about the chief complaint including when the problem started and whe the patient has dont to treat the problem | History of Present Illness |
| Which part of the health history form included any and all health problems both present and past including major illnesses and surgery | Past Medical History |
| This section includes informaion about the health of the patient's family members | Family History |
| What ?'s would be asked about the Social and Occupational History on the health history form | Informaion such as marital status, sexual behaviors and orientation, occupations, hobbies and the use of chemical substances. Alcohol, tabacco, recreational drugs. Occupational: level of stress, exposure to hazardous substances and heavy lifting |
| This is a systematic review of each of the body systems and is performed by the physician | Review of Systems |
Created by:
rsbaron