Bookkeeping Word Scramble

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Question	Answer
Listening attentively is which one of the important interviewing skills	Effective Listening
One way of being a good listener is to hear, think about and respond to what the patient says is called	Active Listening
What does it mean to be an active listener	you look at the patient, pay attention and provide feedback
When you repeat what the patient says, in your own words, back to the patient this technique is called	Restatement
The patient's tone of voice, facial expression, and body language are examples of	Nonverbal Communication
What methods of collecting patient data requires more than a yes or no answer but allows the patient to more fully explain the situation	Asking open-ended questions
What methods of collecting patient data involves restating what the patient says in your own words	Mirroring
What method of collecting patient data means stating what you believe that patient is suggesting by his response	Verbalizing the implied
What method of collecting patient data shows the patient that you are really listening to what he is saying	Focusing on patient
True or False - The patients chart is a legal document and the chart can be used as evidence in a court of law	TRUE!!
What are the Six C's of Charting	1. Client's words 2. Clarity 3. Completeness 4. Conciseness 5. Chronological order 6. Confidentiality
Which one of the Six C's of charting deals with the recording exactly what was said	Client's words
Which one of the Six C's of charting is essential when you describe the patient's condition, you must use medical terminology and precise descriptions	Clarity
Which one of the Six C's of charting is required on all the forms used in the patients record	Completeness
Which one of the Six C's of charting can save time and space when you are recording information	Conciseness
Which one of the Six C's of charting talks about dates on all entries in the patient's records and are arranged witht he most recent informaion on top	Chronological order
Which one of the Six C's of charting is essential to protect the patient's privacy	Confidentiality
What does the acronym SOAP represent	S-subjective O-objective A-assessment P-plan
Thoughts, feelings, and perceptions including chief complaint are what type of data	Subject data
In the subjective data, the chief complaint should always be recorded in the patient's ??	Own words
Vital signs or test results and the physician's exam are considered what type of date	Objective data
The physician's diagnosis or impression of the patient's problem is what part of the charting method SOAP	Assessment
What type of infomation would be listed under PLAN of action in the SOAP method of charting	Options for treatment, they type of treatment chosen, medications, tests, consultations, patient education and follow up
On the health history form which is abbreviated as CC and is the reason the patient came to visit the practitioner	Chief Complaint
This part of the health history form includes detailed information about the chief complaint including when the problem started and whe the patient has dont to treat the problem	History of Present Illness
Which part of the health history form included any and all health problems both present and past including major illnesses and surgery	Past Medical History
This section includes informaion about the health of the patient's family members	Family History
What ?'s would be asked about the Social and Occupational History on the health history form	Informaion such as marital status, sexual behaviors and orientation, occupations, hobbies and the use of chemical substances. Alcohol, tabacco, recreational drugs. Occupational: level of stress, exposure to hazardous substances and heavy lifting
This is a systematic review of each of the body systems and is performed by the physician	Review of Systems

Created by: rsbaron