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POB 2.02
Leadership and Management
Question | Answer |
---|---|
Planning | Making decision towards goal accomplishments |
Organizing | Identify work and Resources |
Staffing | Identifying work and resources |
Implementing | leading people toward goal accomplishments |
Control | determine if a biz is accomplishing goals |
Top Level Management | Executives (chief...) long term goals held for overall success |
Mid level Management | Specialists specific parts of biz Organization, staffing, and implementing |
Supervising Management | Routine work of employees |
Management by others | leaders of ground level teams |
Tactical management style | Direct and controlling |
Strategic management style | less directive |
Mixed management style | combo |
Autocratic leadership style | gives direct clear, & precise orders good during: Emergency, inexperienced |
Democratic leadership style | includes employees in making decisions direct employee teams work |
Laissez-faire/ open leadership style | little to know direction |
H.R. activities(classifying) | permanent- Long term; temporary- specific job; full time- 30+hours per week(9am-5pm); part time |
H.R. application process | Reviewing, interviewing, check references, making offers |
H.R. new employee orientation | paperwork, training, mentors |
H.R. compensation techniques | time-wage- per hour; salary- per week; commission- percentage of sales; piece rate- per unit sold; base plus incentive- pay + performance |