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Managing Business
| Question | Answer |
|---|---|
| Planning | Management process of determining what an organisation needs and how best to get it done. |
| Importance of planning | provides direction and opportunity to analyse alternative courses of action |
| Business Plan | Formal statement of business goals and plans |
| Strategy | Direction and scope of an organization over the long-term |
| Management | the creative problem solving process of Planning, Organising, Leading and Controlling |
| Manager | an individual who is able to get things done through other people in order to achieve the goals of an organization. |
| Levels of Management | Top, Middle, First-line |
| Functions of Management | Planning, Leading, Organising, Controlling |
| Managerial Skills | Technical, Human, Conceptual |
| Managerial Roles | Interpersonal, Informational, Decisional |
| Communication | Transfer of information from one person to another through the use of symbols |
| Barriers of Communication | Language Limitations, Speaking/listening habits, Physical/social differences, Timing, Wordiness |