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Small Business Ch 9

Small Business Management Ch 9

QuestionAnswer
24/7 E-Tailing Electronic retailing providing round-the-clock access to products and services.
Auction Sites Web-based business offering participants the ability to list products for consumer bidding.
Brick-and-Mortar Store The traditional physical store from which businesses have historically operated.
Business Incubator A facility that provides shared space, services, and management assistance to new businesses.
Business Model A group of shared characteristics, behaviors, and goals that a firm follows in a particular business situation.
Business-to-Business (B2B) Model A business model based on selling to business customers electronically.
Business-to-Consumer (B2C) Model A business model based on selling to final customers electronically.
Content-Based Model A business model in which the website provides access but not the ability to buy or sell products.
Disintermediation A situation where a wholesaler in a B2B operation chooses to bypass the "middleman" and sell its product or service directly to the final consumer.
E-Commerce The paperless exchange of business information via the Internet.
Electronic Customer Relationship Marketing (eCRM) An electronically based system that emphasizes customer relationships.
Enterprise Zones State-designated areas that are established to bring jobs to economically deprived regions through regulatory ans tax incentives.
General-Purpose Equipment Machines the serve many functions in the production process.
Home-Based Business A business that maintains its primary facility in the residence of its owner.
Information-Based Model A business model in which the website provides information about a business, its products, and other related matters but doesn't charge for its use.
Special-Purpose Equipment Machines designed to serve specialized functions in the production process.
Transaction-Based Model A business model in which the website provides a mechanism for buying or selling products or services.
Zoning Ordinances Local laws regulating land use.
Created by: dengler
 

 



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