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Small Business Ch 9
Small Business Management Ch 9
| Question | Answer |
|---|---|
| 24/7 E-Tailing | Electronic retailing providing round-the-clock access to products and services. |
| Auction Sites | Web-based business offering participants the ability to list products for consumer bidding. |
| Brick-and-Mortar Store | The traditional physical store from which businesses have historically operated. |
| Business Incubator | A facility that provides shared space, services, and management assistance to new businesses. |
| Business Model | A group of shared characteristics, behaviors, and goals that a firm follows in a particular business situation. |
| Business-to-Business (B2B) Model | A business model based on selling to business customers electronically. |
| Business-to-Consumer (B2C) Model | A business model based on selling to final customers electronically. |
| Content-Based Model | A business model in which the website provides access but not the ability to buy or sell products. |
| Disintermediation | A situation where a wholesaler in a B2B operation chooses to bypass the "middleman" and sell its product or service directly to the final consumer. |
| E-Commerce | The paperless exchange of business information via the Internet. |
| Electronic Customer Relationship Marketing (eCRM) | An electronically based system that emphasizes customer relationships. |
| Enterprise Zones | State-designated areas that are established to bring jobs to economically deprived regions through regulatory ans tax incentives. |
| General-Purpose Equipment | Machines the serve many functions in the production process. |
| Home-Based Business | A business that maintains its primary facility in the residence of its owner. |
| Information-Based Model | A business model in which the website provides information about a business, its products, and other related matters but doesn't charge for its use. |
| Special-Purpose Equipment | Machines designed to serve specialized functions in the production process. |
| Transaction-Based Model | A business model in which the website provides a mechanism for buying or selling products or services. |
| Zoning Ordinances | Local laws regulating land use. |