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organzational change
management a practical introduction
Question | Answer |
---|---|
adaptive change | is reintroduation of a familiar pratice |
benchmarking | a process by which a comapny compares its performance with that of hig-performing organization |
change agent | a consultant with a background in behavioral sciences who can be a catalys in helping organization deal with old problems in new ways |
creativity | which os the process of developing something new or unique |
incremental innovations | the creation of products, swervices, or technologies that modify existing ones |
innovative change | is the introduction of a pratcie that is new to the organization |
intervention | is the attempt to correct the diagnosed problems |
organizational development (OD) | is a set og techniques for implementing planned change to make people and organizations more effective |
proactive change | planned change, involoves making carefully throught-out changes in anticipation of possible or expected problems ot opportunities |
process innovation | is a change in the way a performance or service is conceived, manfactured, or disseminated |
product innovation | is a change in the apperance or the performance of a product or service or the creation of a new one |
radical innovation | the creation of products, or services, or technologies that replace existing ones |
radically innovation change | involves introducting a pratcie that is new to the industury |
reactive change | making changes in response to problems or opportunities as they arise |
resistance to change | is an emotional/behavioral response to real or imagined threats to an established work routine |
seeds of innovation | the starting point for organizational innovation |
technology | is not just computer technology; it is any machine or process that nables an organizaion to gian a competitive advantag n changing materials used to produce a finished product |