Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
The Manages changing
management a practical introduction
| Question | Answer |
|---|---|
| Stakeholders | the people whose interests are affected by an organization's activities |
| task environment | consists of 11 groups, that present you with daily tasks |
| customers | are those who pay to use an organization's goods or services |
| competitors | people or organizations that compete for customers or resources |
| Supplier | is a person or an organization that provides supplies-that is, raw material services, equipment, labor, or energy-to other organization |
| external stakeholders | people or groups in the organization's external environment that are affected by it |
| owners | of an organization consist of all those who can claim it as their legal property |
| internal stakeholder | consist of employees, owners, and the board of directors, if any |
| distributor | is a person or an organization that helps another organization sell its goods and services to customers |
| strategic allies | describes the relationship of two organization who join forces to achieve advantages neither can perform as well alone |
| clawbacks | rescinding the tax breaks when firms don't deliver promised jobs? |
| government regulators | regulatory agencies that establish ground rules under which organizations may operate |
| special-interest groups | are groups whose members try to influence specific issues |
| general environment or macroenvironment | which includes six forces: economic, technological, sociocultural, demographic, political-legal, and international |
| economic forces | consist of the general economic conditions and trends-unemployment, inflation, interest rates, economic growth-that may affect an organization's performance |
| technological forces | are new developments in methods for transforming resources into goods or services |
| sociocultural forces | are influences and trends originating in a country's a society's or a culture's human relationships and values that may affect an organization |
| Demographic forces | are influences on an organization arising from changes in the characteristics of a population, such as age, gender, or ethic origin |
| political-legal forces | are changes in the way politics shape laws and laws shape the opportunities for and threats to an organization |
| international forces | are changes in the economic, political, legal, technological global system that may affect an organization |
| ethical dilemma | a situation in which you have to decide whether to pursue a course of action that may benefit you or your organization but that is unethical or even illegal |
| ethics | are the standards of right and wrong that influence behavior |
| ethical behavior | is behavior that is accepted as "right" as opposed to "wrong" to those standards |
| value system | that pattern of values within on organization |
| values | are the relatively permanent and attitudes that help determine a person's behavior |
| utilitarian approach | is guided by what will result in the greatest good for the greatest number of people |
| individual approach | is guided by what will result in the individual's best long-term interest, which ultimately are in everyone's self-interest |
| moral-rights approach | is guided by respect for the fundamental rights of human beings |
| justice approach | is guided by respect for impartial standards |
| insider trading | the illegal trading of a company's stock by people using confidential company information |
| ponzi scheme | using cash from newer investor to pay off older ones |
| sarbanes-oxley act of 2002 | often shortened to SarbOx of SOX, established requirements for proper financial record keeping for public companies and penalties of as much as 25 years in prison for noncompliance |
| ethical climate | represents employees' perceptions about the extent to which environment support ethical behavior |
| Code of ethics | consists of a formal written set of ethical standards guiding an organization's actions |
| whistle-blower | is an employee who reports organizational misconduct to the public |
| social responsibility | is a manger's duty to take actions that will benefit the interest of society as well as of the organization |
| corporate social responsibility (CSR) | the motion that corporations are expected to go above and beyond following the law and making a profit |
| philanthropy | making charitable donations to benefit humankind |
| Diversity | represents all the ways people are unlike and alike- the difference and similarities in age, gender, race, religion, ethnicity, sexual orientation, capabilities and socioeconomic background |
| Personality | Is defined as the stable physical and mental characteristics responsible for a person’s identity |
| Internal dimensions of diversity | Are those human differences that exert a throughout every stage of our lives |
| External dimensions of diversity | Include an element of choice; they consist of the personal characteristics that people acquire, discard or modify throughout their lives |
| Glass ceiling | The metaphor for an invisible barrier preventing women and minorities from being promoted to top executive jobs |
| American with Disabilities Act | Which prohibits discrimination against the disabled |
| Underemployed | Working at jobs that require less education than they have |
| Ethnocentrism | Is the belief that’s one’s native country, culture, language, abilities, or behavior is superior to that of another culture |
Created by:
blearly
Popular Management sets