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training/development
training and development shrm
Question | Answer |
---|---|
the process of providing employees with specific skills or helping them correct deficiencies in their performance | training |
an effort to provide employees with the abilities the organization will need in the future | development |
identifies gap between what employee should be doing and what they are actually doing | need assessment |
Evaluate 1) reactions 2)learning 3) behavior 4) results | kirkpatricks 4 levels of training evaluation |