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Managing Operations Chapter 3

Bottleneck anyplace demand ≥ capacity; this limits the ability of the process to generate output
Capacity The limit on the amount of output per period of time that a process can generate or store given a level of inputs and resources available
Cycle time time it takes to process one unit at an operation in the overall process
Effective capacity The level of capacity or output that the process can be expected to produce under normal conditions; what managements plans for under normal conditions
Flow time The time it takes one unit to get through a process
Kaizen Event A short-term (i.e., lasting one week or less) approach to enhancing efficiency that focuses on improving an existing process or an activity within a process
Parallel structure A process where there are two or more resources doing the same task simultaneously
Sequential structure A process structure where the activities occur one after the other in sequence
Theory of Constraints The overall management system that strives to improve system performance by identifying, focusing on, and managing constraints
Utilization The percent of process capacity that is actually used
Created by: pitufran
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