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Manpower Apprentice

Manpower Apprentice - Block II

QuestionAnswer
What is an Air Force standard A standard is the means of assigning authorized spaces to a work center so the required number of Air Force members can be employed.
How many types of standards are there, and what are the names? Three - Air Force Manpower Standards (AFMS), MAJCOM Standards, Single Location Standards
Describe an Air Force Manpower Standard (AFMS) A standard that applies to more than one major command (MAJCOM).
What is a MAJCOM Standard? A standard that only applies to one major command.
Explain what a Single Location Standard is? A standard that applies to only one function which exists at a single location.
This type of standard is also developed when a work center is unable to use the applicable AF or MAJCOM manpower standard (i.e., they fall outside the applicability range) Single Location Standard
What are the four phases of manpower standard development Study Planning, Measurement Design, Data Analysis and Computation, and Implementation.
What happens during Study Planning Three essential items are produced: Process Oriented Description (POD), Statement of Conditions (SOC), and Potential Workload Factors (PWLFs).
Who is the lead during the Study Planning Phase AFMA
Who does AFMA help in developing PODs, SOCs, and PWLFs The functional community the requirements are for.
What happens during the Measurement Design phase Manpower community determines the amount of manhours and the workload for the particular function.
What primary measurement methods are used during the Measurement Design phase Operational Audits (OA), Work Sampling, Time Study, Minimum Manning, or a combination of any/all of the three.
During the Measurement Design phase of requirements determination, who does the majority of the work Base Level MO.
What happens during the Data Analysis and Computation phase of requirement determination The manpower community will determine if there is a strong relationship between the manhours and the workload for the bases that were measured during the design phase.
During which phase is the manpower table accomplished Data Analysis and Computation.
What does the Manpower Table (MANTAB) define The correct grades and skill levels to accomplish their mission.
What happens during the Implementation phase Each MAJCOM manpower requirements section will determine for each of their bases that are under study whether they gain or lose authorizations.
What is the purpose of a manpower standard To determine manpower requirements and provide Congress the rationale why we need less or more funding for authorizations to accomplish our mission.
Who are the three main bodies that are interested in the outcome of the study? Functional, Manpower, AF Corporate
Which step would determine the cost per POD process? As-Is
In which step will you find all processes laid out on a value/cost table? Step 4 – Opportunity Research
When is the straw man POD initially developed? During Familiarization
Who prices out and publishes the new manpower determinant and during what step? AFMA – During step 7 (Implementation)
What provides a systematic way to identify processes to improve and research methodology to search for ideas for improvement? Opportunity Research – Step 4
What is the goal of Opportunity Research? To find more effective and/or efficient ways to do business
In which step would the Memorandum of Agreement be built? Step 1 – Project Definition
As a minimum, what items does a Project Plan contain? Signed MOA, AFMA & Functional team composition, workshop dates, explanation of workload measurement techniques, timeline milestones, and Logical Requirements.
T/F - Familiarization is one of the Seven Steps F
Why should you conduct familiarization? To set the stage for success of subsequent steps.
How many steps are there during a “work measurement”? Seven
What are the seven steps? Project Definition, Plan, As-Is, Opportunity Research, To-Be, Coordinate/Approve, and Implement
What document is developed during the project definition step? A Memorandum of Agreement (MOA).
A MOA defines the ______ and objective of the study. purpose
As-Is describes the “_____ _____” of the study effort with respect to the manpower associated with the function being reengineered. starting point
As-Is accomplishes the following goals: a) develops and/or refines the straw man POD; b) measures the associated As-Is required workload; c) identifies/specifies additional initiatives for staffing; and d)______. identifies high cost/high value processes.
Per Accomplishment Times (PATs) and Frequencies (FREQs) describe what? PATs – How long it takes to do the process; FREQs – How often is the processes completed
The MAF is the average number of ________ per month an assigned individual is available to perform primary duties. man-hours
Who develops and maintains the peacetime MAFs? AFMA
MAF stands for... Man-Hour Availability Factor
Who has approval authority for the MAF? HQ USAF/A1MR
When would you give credit for assumed work? Never
Assigned time is broken down into what two types of time? Available and Non-available
Available time is broken down into what two types of time? Productive & Non-productive
Work that is directed by MAJCOM or higer is considered what type of work? Direct Work
Direct Work + Indirect Work = Productive Time
Mission Related – Directed by MAJCOM or higher Direct Work
Essential to all work center functions, but not considered part of the mission Indirect Work
Time spent NOT doing direct or indirect work while available Nonproductive Time
PR Time spent by individual to take care of personal needs
Time spent in ready status to do work, but for which no work is available Standby Time
Time spent by individual doing unnecessary work or avoiding work Idle Time
Time spent available to come in to work if requested On-call Time
Work performed by one work center but credited to another’s POD Inferred Work
The purpose of this is to ensure effective use of AF manpower resources Overload Factor (OLF)
How many minutes must a work center exceed per day, per manpower requirement, above the normal workday to earn OLF consideration? 30 minutes
When is the OLF not used at an all civilian workcenter? When more than six civilians are earned.
A full description of all processes that are the responsibility of the work center POD
POD stands for… Process Oriented Description
Basic building block of a standard and is written to facilitate work center measurement, data analysis, and computations POD
A series of value-added, sequential steps that lead to a desired output Process
The POD only includes Productive Time (direct and indirect work)
Most flexible work measurement method Operational Audit (OA)
Work measurement method used to obtain per accomplishment times and activity frequencies Operational Audit (OA)
Work measurement that records the time a worker takes to each element of an operation Time Study
Used primarily to measure ops that are repetitive, of short duration, and done at one workstation Time Study
Work measurement needing minimum of 5 workers Work Sampling (WS)
Work Sampling (WS) requires at least this many days 15
Work measurement used when the minimum amount of manpower is required Minimum Manpower
Measurement method best for: non-repetitive/irregular work; many workers in small area; many processes Work Sampling (WS)
Measurement that relies on judgment and experience of personnel Technical Estimate Technique
OA method that requires multiplication of PR&D * PAT Good Operator Timing Technique
Used only to obtain PAT Good Operator Timing Technique
Technique using past performances Historical Records
Freq*CF*PAT/60= Monthly Man Hours (MMH)
Technique used if stated in AFI, T.O., etc. Directed Requirement
AF Form used to report data for an Operational Audit (OA) AF Form 1040
Technical Estimate Methods Average, Weighted PAT (WPAT), 1-4-1 OMP, Crew Size
WPAT relies on what two values percentage and time
Technical Estimate method used when there are varying levels of complexity 1-4-1
Technical Estimate method used when more than one person required to complete a task Crew Size
Conversion Factor is determined by two things frequency (daily, weekly, etc) and operating schedule
True/False - PAT is always calculated in hours False – always in minutes
Ture/False – PAT (ti) represents how long it takes to perform one time True
True / False – Prior to measurement you should check the POD and SOC with Workcenter personnel True
True / False – Prior to study you should collect workload data True
Graphic representation of all major steps in a process Flowchart
WS Level I studies are measured at the _____ level. category
Although observed, this is not computed during work sampling Nonproductive and Nonavailable time
WS Level II studies are measured at the _____ level. process
True / False – WS study should not be more than 45 days False – No more than 30 days
True / False – WS study should result in a minimum of 1111 available samples True – minimum of 1285 total samples of which 13.5% are likely to be nonavailable
True / False – It is okay to release names of those observed during WS study False – information is considered confidential
Included in accounting purposes, but not calculated in WS study Lunch, Nonproductive, Nonavailable
Type of control charts used in sampling Productivity & Workload Factor
True / False – Computing man-hour population includes nonavailable time False – It is still sampled and included in the MAF
Three Observation Schedules Random Location; Random/Stratified; Random
Observation Schedule used to make sure each hour of day has equal representation Random/Stratified
Work measurement used primarily to measure repetitive, short duration, at on workstation operations Time Study
Time Study method used when you reset watch to zero using decimal minute watch Snapback
Time Study method used when the stopwatch runs continuously form beginning to end of process Continuous
The continuous method uses this style of stop watch Decimal Hour
True / False – A control chart shows how a process varies over time True
True / False – A control chart is a graph with a centerline (Mean); UCL and LCL; and Data points True
When a process’ data shows stability it is considered to be in statistical control or stable
When data points vary outside control limits it is considered to be out of statistical control or unstable.
A cause that is internal and difficult to determine Common Cause
A cause that is external and easier to find Assignable Cause
This relates customer requirements to actual performance Process Capability Ratios
True / False – Process capability ratios provide a link between control charts and manpower requirements False – They provide a link between control charts and customer requirements
This formula computes what: Cp= USL - LSL / 6(S) Capability Ratio of a process
A process is considered capable if it is Greater or Equal to 1
USL – Mean / 3(S) Center Upper Statistical Limit formula
Mean – LSL / 3(S) Center Lower Statistical Limit formula
Minimum amount of manpower required to perform the work when it occurs Minimum Manpower
OA: Manhours = Min Man: Numerator of the MMF
OA: Fractional Manpower = Min Man: MMF
OA: Requirements = Min Man: MM
What is this formula for: (Days/Wk)*(Hrs/Day)*(Wks/Mo)*(DRF)*(Crew Size) / MAF*OLF Minimum Manpower Fraction
A constant man-hour requirement give credit for training & work outside regular work schedule Directed Requirement Factor (DRF)
DRF Formula MAF / MAF-T
Shift Profile charts show productive work as what two factors Transferable and Non-transferable
Work not needing to be accomplished immediately Transferable
Work needing to be accomplished immediately Non-transferable
Standby Times adjustments should be coordinated with who? Functional OPR
Aircrew requirements are approved by HQ USAF/A8P
They develop the Aircrew Composition MAJCOM
True / False - Aircrew requirements are calculated by this formula: (Aircrew Composition)*(Crew Ratio)*PMAI True
Created by: 566150767
 

 



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