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OB - Ch.1

Organizational Behavior - What Is Organizational Behavior?

QuestionAnswer
Management Activities Make decisions, Allocate resources, Direct activities of others to attain goals
Management Functions planning, organizing, leading, controlling
three groups of Mintzberg’s Managerial Roles Interpersonal, Informational, Decisional
Interpersonal Roles of Mintzberg’s Managerial Roles Figurehead, Leader, Liaison
Information Roles of Mintzberg’s Managerial Roles Monitor, Disseminator, Spokesperson
Decisional Roles of Mintzberg’s Managerial Roles Entrepreneur, Disturbance handler, Resource allocator, Negotiator
Essential Management Skills Technical Skills, Human Skills, Conceptual Skills(mental ability )
Four types of managerial activity (of Luthans’ Study) Traditional management, Communication, Human resource management, Networking
What types of managerial activity (of Luthans’ Study) "successful"/"Effective" managers need most? Networking(48%)+Communication(28%)/Communication(44%)+Human resource management(26%)
What's OCB? Explanation? Organizational Citizenship Behavior, Discretionary behavior that is not part of an employee's formal job requirements but that nevertheless promotes the effective function of the organiztion
What's OB? Explanation? A field of study that investigates the impact that individual, groups and structure have on behavior within organiztions, for the purpose of applying such knowledge toward improving an organization's effectiveness
Created by: b98207017
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