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Leadership Fin 5

QuestionAnswer
Creative-thinking process A five-step method for encouraging your own creativity to reveal itself; includes pinpointing the question, gathering information, setting the question aside for a while, welcoming your own creative insight, and finding out if the answer works
Critical thinking Thinking that analyzes what the information is, where it's coming from, and how it should be appropriately applied
Discussion A conversation among members of a group
Fact A true statement
Ground rules Basic rules for operating a group discussion
Group People working individually under the guidance of an assigned leader to achieve pre-established goals
Leader An individual who provides leadership to achieve goals
Logic An objective, or neutral, way to make sense of the facts by considering some facts more important than others
Open-minded The ability to see different views and perceptions
Opinion A person's point of view or belief about a topic
Relevant Pertaining to the topic at hand
Value judgment A statement that reflects a person's opinion or evaluation of something
Clarification The process of making something clear and understandable
Consequence The result of an action
Distractions Things that interrupt us, causing us to turn our focus away from what we're doing
Interpret To explain
Life skill Basic skill necessary to survive
Misinterpret Not to understand something as it was intended to be understood
Nonverbal Communication that involves the use of gestures or facial expressions, rather than the use of words
Oral directions Verbal instructions
Sequential In logical order, as in first, second, and third
Social skill A skill valued by people, such as manners
Verbal Communication involving the use of words
Aggression Feelings of anger and disrespect for others that may lead to aggressive behavior
Aggressive behavior Conduct based on a willingness to ignore the rights of others and to take advantage of them in order to achieve personal goals
Aggressiveness An attitude based on feelings of aggression
Assertive behavior Conduct based on respect for your own rights and for the rights of others
Assertiveness The ability to express yourself, communicate your point of view, and stand up for your rights, principles, and beliefs
Attack behavior Aggressive behavior that is like a personal attack on others
Barrier Anything that blocks the way or makes it more difficult to accomplish something
Body language Gestures, facial expression, or any other form of communicating without words; often called "silent language"
Conversation Talk between people
Embarrass Make others feel uncomfortable, ashamed, or ill at ease
Facial expression The look of the face that shows thoughts or feelings
Need Something required or essential that is lacking
Nonverbal assertiveness A confident attitude expressed through body language
Offended Caused someone to be uncomfortable, embarrassed, or angry
Offensive Anything that causes others to feel discomfort, embarrassment, or anger
Passive behavior Conduct in which people fail to exercise their own rights and to respect their own needs
Passiveness An attitude based on the desire to avoid conflict
Posture The way in which you hold your body while Sitting or standing
Respect Regard or esteem
Self-control Restraint of your feelings, words, and actions
Self-esteem How you feel about yourself at any given time
Stress A mental, physical, or emotional feeling of pressure or tension
Verbal assertiveness A confident attitude that involves the use of words
Aggressive behavior Conduct based on a willingness to ignore the rights of others and to take advantage of them in order to achieve personal goals
Assertive behavior Conduct based on respect for your own rights and for the rights of others
Behavior pattern The manner in which a person consistently reacts, or responds, in various situations
Conflict A disagreement
Conflict resolution The process of resolving or ending a conflict.
Conflict response mode The manner in which a person reacts or handles conflict when a disagreement occurs
Cooperation The willingness to work with another person to resolve differences
Emotional conflict A disagreement that is based on differences regarding personal beliefs, values, or experiences
Forcing A conflict response mode in which one or both parties exhibit aggressive behavior and express a low level of cooperation
Functional conflict A disagreement that is tangible or concrete; often occurs when two parties share a common goal but approach the process in a different manner
Ignoring A conflict response mode in which one or both parties exhibit passive behavior and express a low level of cooperation
Mediation The process in which a neutral, third person works to help two opposing parties resolve a conflict
Negotiating A conflict response mode in which one or both parties exhibit assertive behavior and express a moderate or high level of cooperation
Objective A point of view that is not influenced by bias, prejudice, or outside opinion
Passive behavior Conduct in which people fail to exercise their own rights and to respect their own needs
Problem solving A conflict response mode in which one or both parties exhibit assertive behavior, express a high level of cooperation, and demonstrate the desire to reach a resolution that is satisfactory to both parties
Resolution The outcome of a conflict
Yielding A conflict response mode in which one or both parties exhibit passive behavior and express a high level of cooperation
Adaptability The ability to adjust or modify attitudes and/or behavior to new situations or circumstances
Adjust To fit; to adapt yourself effectively to a particular set of circumstances
Anticipate To foresee; to expect ahead of time
Contingency plan The specific guidelines that are used when responding to undesirable circumstances; an alternative course of action
Resist To oppose or dispute
Risk taking Understanding and accepting the responsibility of not knowing the outcome of your actions
Created by: BusMgmt
 

 



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