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Management Test 2.0
student extra credit questions
Question | Answer |
---|---|
What does planning mean? | Choosing a goal and developing a strategy to achieve that goal |
What does S.M.A.R.T mean? | Specific, Measurable, Attainable, Realistic, Timely |
What is the difference between proximal goals and distal goal? | Proximal goals are short term or subgoals, Distal goals are long term or primary goals, Both are good for business (Both B&D) |
Which manager develops tactical plans and management by objectives to motivate employee efforts toward the overall vision and mission? | Middle Managers |
What is the correct definition of a company’s vision? | A statement of a company’s purpose or reason for existing |
What is the correct order of steps to make a plan that works? | Set goals, develop commitment, develop effective action plans, track progress toward goal achievement and maintain flexibility |
Goal commitment is: | The determination to achieve a goal |
Maximizing is: | Choosing the best alternative |
What is a proximal goal? | a short term goal |
What is the standing plan that indicates the general course of action that should be taken in response to a particular event? | policy |
What best describes a vision? | A statement of a company’s purpose or reason for existing |
A systematic process of defining problems, evaluating alternatives, and choosing optimal solutions best describes: | Rational decision making |
Unethical behavior that violates organizational norms about right & wrong is known as ____ deviance. | Workplace |
What is the third step in the rational decision-making process? | Weigh the criteria |
What decision-making method involves a panel of experts responding to questions and to each other until reaching an agreement on an issue? | Delphi technique |
A ( ) strategy focuses on improving the way in which the company sells the same products or services to the same customers. | Stability |
Which of the adaptive strategies focus on seeking moderate, steady growth by offering a limited range of products and services to a well defined set of customers? | Defenders |
To achieve a ____, the resources must be valuable, rare, imperfectly, imitable, & nonsubstitutable. | Sustainable competitive advantage |
What are 2 major approaches to corporate-level strategy that companies use to decide which businesses they should be in? | Portfolio strategy & Grand strategy |
How can an organization achieve a competitive advantage? | By using their resources to provide greater value force customers than competitors can |
Resources that are not controlled or possessed by many competing firms are: | Rare resources |
Name A Core Firm | Lowe's |
What is a small company with a small share of a slow growing market? | Dog |
Star is: | Company with a large share of a fast growing market |
What is measure of the intensity of completive behavior between companies in an industry? | Character of the rivalry |
What do managers typically include in their strategic groups? | Companies that compete directly with their customers, Companies that use similar strategies (Both A&C) |
Which of the following are not examples of resources? | Firms |
A rare resource is….. | Not controlled or possessed by many competing firms |
The central companies in a strategic group is known as what? | Core firms |
What are the four symbols used by the Boston Consulting Group (BCG) in the BCG Matrix? | Question mark, Star, Dollar Sign, Dogs |
When a company makes an attach on its direct competitor, what move by its competitor does it prompt? | Response |
How many steps are in the Strategy-Making Process? | 3 |
Core firms are? | The central companies in a strategic group |
What does unfreezing mean? | Getting the people affected by change to believe that change is needed |
What does creativity mean? | The production of novel and useful ideas |
Technology cycle is: | A cycle that begins with a new technology and ends when that technology reaches its limits and is replaced by a newer one. |
Opposition to change resulting from self interest, misunderstanding, and a general intolerance for change is known as: | Resistance to change |
The phase of a technology cycle characterized by technological substitution and design competition is which of the following? | Discontinuous change |
Which of the following are considered to be errors that managers make when leading change? | All of the above |
Sometimes the _____ to a problem ____ another problem. | solution, causes |
Which of the following are not components of creative work environment? | Lack of leadership Impediment |
Managing resistance to change is: | All of the above |
What are the general steps of organizational development? | all of the above |
Using formal power and authority to force others to change is known as? | Coercion |
Getting people who are affected by the change to believe that the change is needed is called: | Unfreezing |
When companies don’t anticipate, recognize, neutralize, or adapt to the internal or external pressures that threaten their survival, what occurs? | Organizational decline |
Forces that support the existing state of conditions in organizations are what type of forces? | Resistance forces |
Technological ____ is a scientific advance or a unique combination of existing technologies creates a significant breakthrough in performance of function. | Discontinuity |
What’s a component of creative work environment? | Both B & C |
Refreezing is supporting and reinforcing | the new changes so that they stick |
In which stage of organizational decline will management announce “belt tightening” plans designed to cut costs, increase efficiency, and restore profits? | faulty action stage |
What is one of the largest and most important regional trading groups in Asia? | ASEAN |
An agreement in which a foreign business owner pays a company a fee for the right to conduct a business in his or her country is a | Cooperative contract |
Government imposed regulations that increased the cost and restrict the number of imported goods is called ______. | Trade barriers |
Franchise is a collection networked firms in which the manufacturer or service, the ______, licenses the entire business to another person or organization, the ______. | Franchisor; franchisee |
What is the most important factor in an attractive business climate? | Access to a growing market |
There are two factors that help companies determine the growth potential of foreign markets; they are: | Purchasing power and foreign competitors |
Foreign offices, facilities, or manufacturing plants that is owned 100% by the parent company is a(n)? | Wholly Owned Affiliate |
What is the biggest disadvantage to a wholly owned affiliate? | Expense |
What are quotas? | Specific limits on the number or volume of imported products |
What is a tariff? | A direct tax on imported goods |
The Maastricht Treaty is a regional trade agreement between most European countries, which of the following was not one of the countries? | China |
The GATT is a worldwide trade agreement that reduces and eliminates tariffs, limits governement subsidies, and establishes protections for intellectual property. What does GATT stand for? | General Agreements on Tariffs and Trade |
What reason would a company have for choosing a location in a foreign country? | All of the above |
Who recognized the five cultural differences, power distance, individualism, masculinity, uncertainty avoidance, and short-term versus ling-term orientation? | Geert Hofstede |
A strategic alliance is: | When two companies combine recourses, costs, risk, technology, and people |
What is a joint venture? | A strategic alliance in which two existing companies collaborate to form a third, independent company |
________ is an active strategy to prevent or reduce political risks? | Control |
When conducting a global business, companies should attempt to identify two types of political risks. | Political Uncertainty & Policy Uncertainty |