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Chapter 3 Exam 1

PSYC 372

QuestionAnswer
why do people comply with norms? because of coordination, social pressure, symbolism
what is social norm marketing? changing peoples misperceptions by offering correct normative information
what is personalized normative feedback? offering people normative information about how they are behaving in relation to others around them
what is social cognition? the mental process associated with thinking about ourselves and others
what are the four core processes of social cognition? attention, interpretation, judgement and memory
what determines what we pay attention to? goals determine what we attend to
what is interpretation? assigning meaning to information
what is judgement? using information to make decisions and impressions
what is efficiency? conserving mental effort
what is image? self-enhancement and self-protection
what is accuracy? understanding the self and others
what do we use to process information efficiently? we use cognitive shortcuts. their strategies that help us make "good enough" judgements
what are expectations? beliefs about what we can anticipate from people and situations around us
what is confirmation bias? when we attend to and seek information that confirms our expectations
how can expectations not be helpful? they can lead to stereotypes and stereotype threat as well as self-fulfilling prophecy
what is the self-fulfilling prophecy? inaccurate expectations lead to actions that cause those expectations to come true
what are dispositional inferences? tendency to use peoples behavior as indicator of their personalities (belief that the behavior was caused by the characteristic of the person)
what is the fundamental attribution error? tendency to overestimate characteristics of the person as a cause for someone else's behavior and underestimate the situation as a cause for their behavior
what thinking style do western cultures have? analytic thinking style
what thinking style do eastern cultures have? holistic thinking style
what is representativeness heuristic? categorizing something based on how similar it is to a typical case from that category
what is social categorization theory? tendency to classify others into social categories on the basis of visible features
what is the availability heuristic? tendency to use the most available information to estimate an event
what is the anchoring and adjustment heuristic? using a rough estimate as a starting point and then adjusting the estimate to account for situational factors
what is the false consensus effect? tendency to overestimate the extent to which others hold our same view (underestimate how much others disagree with us!)
what is need for structure? extent to which people are motivated to simplify and organize information in our mental and physical environment
what is need for cognition? extent to which people are motivated to engage in effortful thinking
what are complex situations? situations that present a high volume of information which leads to more usage of cognitive shortcuts
what is time pressure? leads to more usage of cognitive shortcuts
what is downward social comparison? comparing to others who are less well off
what is upward social comparison? comparing to others who are better off
what is self-serving bias? taking persona credit for successes; blaming failures on external sources
what is learned helplessness? lost ability to avoid or escape undesirable circumstances
what are attribution theories? theories designed to explain how people determine the causes of behavior
what does the correspondent inference theory say? it proposes that wheter a behavior is linked to a persons internal disposition can be determined by clues within the situation
what is the discounting theory? as the number of possible causes of a behavior or event increase, our confidence that any particular cause is true should decrease
what is the augmenting principle? if an event occurs despite the presence of strong opposing forces, we can be more confident that the event occured due to causes favoring the behavior or event.
what is kelleys covariation model? we look for situational clues using consensus, distinctiveness, and consistency.
what is consensus? do other people behave in similar ways?
what is distinctiveness? does the actor behave similarly in similar situations?
what is consistency? does the actor behave similarly across time in the same situation?
Created by: anaelc
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