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CLEP EXAM

Principles of Management

TermDefinition
Legitimate Power 1. Authority granted by organizational position 2. From a recognized role within the organizational hierarchy
Organizational Power Coercive, rewards, referent, expert, information, connections
Personality Types Knowing your personality strengths and tendences helps you communicate better, motivate others and build stronger teams
Situational Leadership evaluate each situation and apply the leadership approach most likely to be effective
Transactional Leadership focus on clear expectations, performance tracking, and reward systems to maintain performance create positive change by fostering commitment to a shared mission
Triple Bottom Line refers to the measurement of businesses performance along social, environmental, and economic dimensions
Operational Planning generally, assumes the existence of organization wide or subunit goals and objectives and specifics ways to achieve them
Tactical Planning is intermediate range (1-3 years) planning that is designed to develop relatively concrete and specific means to implement the strategic plan, middle level managers often engage in tactical planning
Strategic Planning involves analyzing competitive opportunities and then determining how to position the organization to compete effectively in their environment
Environmental Scanning Which simply means that planners must be aware of the critical contingencies facing their organization in terms of economic conditions, their competitors, and their customers
Strategy is the central, integrated, externally oriented concept of how an organization will achieve it objectives
Strategic Management is the body of knowledge that answers questions about the development and implementation of good stratgies
Leadership the social and informal sources of influence that you use to inspire action taken by others. It means mobilizing others to want to struggle toward a common goal
Entrepreneurship as the recognition of opportunities (needs, wants, problem and challenges) and the use or creation of resource to implement innovative ideas for new, thoughtfully planned ventures.
Principles of Management plan, organize and control the operation of the basic elements of people, materials, machines, methods, money and markets, providing direction and coordination and giving leadership to human efforts so as to achieve the sought objectives of the enterprise
Management The art of getting things done through the efforts of other people.
Contemporary Empowered lower-level managers and employees to are responsible for the organization's competitiveness and their own development
Traditional Managers Top managers ensure the organization's competitiveness and lower-level managers and employee's job security
General Manager is someone who is responsible for managing a clearly identifiable revenue producing unit, such as a store, business unit, or product line
Project Manager Has the responsibility for the planning, execution, and closing of any project.
Staff Manager serve a supporting role
Line Manager leads a function that contributes directly to the products or services the organization creates.
Empowerment is the process of enabling or authoring an individual to think, behave, take action, and control work and decision making in autonomous ways
P-O-L-C Planning Organizing Leading Controlling
Delegation Involves passing decision making power to subordinates.
Formal Job Description: Define roles clearly and reduce ambiguity in expectations
Narrow Spans Allow close supervision, which is deal for complex tasks
Job Rotation Combats boredom by varying tasks and responsibilities Ex: most effective for reducing job monotony
Cross-Functional teams bring diverse perspectives together to solve problems creatively
Self-Managed Teams take responsibility for planning, scheduling, and monitoring their work.
Culture Influences organizational culture how employees act and how work is perceived.
Informal Organization 1. refers to unofficial communication and relationships that impact behavior 2. operate outside formal structures and affect morale and communication
Flat Structures Minimizing layers of hierarchy
Social Movement refers to a type of group action that is focused on specific political or social issues
Social Networking refers to systems that allow members of a specific site to learn about other members’ skills, talents, knowledge, or preferences.
Learning Organization an organization skilled at creating, acquiring, and transferring knowledge, and at modifying its behavior to reflect new knowledge and insights.
Sarbanes-Oxley Act define a code of ethics as a codification of standards that is reasonably necessary to deter wrongdoing and to promote honest and ethical conduct
Future Orientation defined as one’s expectations and the degree to which one is thoughtful about the future. It is a multifaceted concept that includes planning, realism, and a sense of control.
Institutional collectivism refers to the extent to which people act predominantly as a member of a lifelong group or organization.
Power distance reflects the extent to which the less powerful members of institutions and organizations expect and accept that power is distributed unequally.
Uncertainty avoidance reflects the extent to which members of a society attempt to cope with anxiety by minimizing uncertainty.
virtual organization 1 is one in which employees work remotely—sometimes within the same city, but more often across a country and across national borders.
Five building blocks of learning organizations Systematic problem solving: Experimentation: Learning from past experience: Learning from others: Transferring knowledge
The Value of Wikis With more and more companies outsourcing work to other countries, managers are turning to tools like wikis to structure project work globally.
social networks are starting points for corporate innovation: potentially limitless arrangements of individuals inspired by opportunities, affinities, or tasks.
Warren Bennis in the 1970s, pioneered a new theory of leadership that addressed the need for leaders to have vision and to communicate that vision
Peter Drucker addressed topics like management of professionals, the discipline of entrepreneurship and innovation, and how people make decisions.
Henri Fayol a French mining engineer. In 1888, He helped develop an “administrative science” and developed principles that he thought all organizations should follow if they were to run properly.
five primary functions of management planning, organizing, commanding, coordinating, and controlling
Top 5 Challenge Trends 1. Increasing Concern for the Environment 2. Greater Personalization and Customization 3. Faster Pace of Innovation 4. Increasing Complexity 5. Increasing Competition for Talent
Top 5 Solution Trends 1. Becoming More Connected 2. Becoming More Global 3. Becoming More Mobile 4. Rise of the Creative Class 5. Increasing Collaboration
Created by: user-2010985
Popular Management sets

 

 



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