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Chap 13

Chap 13 - Social Behavior

QuestionAnswer
Altruistic Behavior helping someone even when it doesn't benefit you
Prisoner's dilemma a situation where you must choose between cooperating or acting selfishly, where selfishness help you but hurts others
Bystander Apathy ignoring someone who needs help when other people are also around
Diffusion of Responsibility feeling less responsible to act because others could act too
Pluralistic Ignorance thinking other know more about what's happening than you do - even when they don't
Social Loafing working less hard when you're in a group than when you're alone
Frustration-Aggression Hypothesis being frustrated makes anger and aggression more likely
Social Perception and Cognition how we learn about people and make guesses about them
Primacy Effect first impressions matter more than later information
Self-Fulfilling Prophecies expectation that end up causing the predicted outcome
Stereotype a belief about a group
Prejudice a negative opinion about a group
Discrimination treating groups differently (usually unfairly)
Implicit Association Test (IAT) a test that measures quick reactions to see hidden biases
Multiculturalism accepting and valuing differences between groups
Internal Attributions explaining behavior based on a person's traits or personality
External Attributions explaining behavior based on the situation
Consensus Information how someone's behavior compares to how others behave
Consistency Information whether someone acts the same way over time
Distinctiveness whether someone acts the same way over time
Actor-Observer Effect we blame situations for our own behavior but blame personality for others behavior
Fundamental Attribution Error assuming someone's behavior is because of their personality even when the situation explains it
Self-Serving Bias taking credit for success and blaming failure on outside factors
Self-Handicapping Strategies creating excuses ahead of time by putting yourself at a disadvantage
Attitude a like or dislike that shapes behavior
Cognitive Dissonance stress from having conflicting thoughts or acting against your beliefs
Peripheral Route to Persuasion being persuaded by surface-level cues (like attractiveness or tone)
Central Route to Persuasion being persuaded by strong evidence and reasoning
Bait and Switch offering a great deal, getting commitment, then adding more demands
Foot in the Door asking a small favor first, then a bigger one
That's not all Technique improving an offer before you can respond to make it more appealing
Nudges small actions that encourage people to do something helpful
Sleeper Effect a message you originally ignored becomes convincing later
Forewarning effect knowing someone will try to persuade you makes you resist the message
Inoculation Effect hearing a weak argument first makes you stronger at resisting a stronger argument later
Proximity being physically close to someone
Mere Exposure Effect liking something more because you see it often
Exchange/Equity Theories relationships work like trades - each person gives and receives
Compassionate Love love based on caring, support, and protection
Group Polarization group discussions push opinions to become more extreme
Groupthink group members avoid disagreeing to keep harmony, even if the decision is bad
Created by: user-1992551
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