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MGMT 453
Exam 1
| Term | Definition |
|---|---|
| Human Resources Management: | Focuses on the people side of the organization |
| Stakeholder: | peoples entities that will be affected by business decisions |
| Shareholder: | Owns a share in a company/ owns a part of the company |
| Internal Shareholder: | employees, manager, owners |
| External Shareholder: | suppliers, society, government, creditors, customers |
| Competitive Business Strategy: | Focuses on choices and actions about how to serve the needs of customers |
| Human resources Strategy: | focuses on choices and actions concerning the management of people within the organization |
| Cost leadership strategy: | seek to become low-cost and efficient products compared with their competitors |
| Differentiation strategy: | produce goods and services superior to competitors, create unique value for which customers are willing to pay high price. |
| Title VII of the civil rights act of 1964 / Civil rights act 1991: | Protected classes- race, color, national origin, religion, sex |
| Age discrimination in employment act: | age (people over 40) |
| Americans with disabilities act: | Physical and mental disabilities |
| Equal pay act: | Sex,gender |
| Family and medical leave act: | Illness and parental status |
| Executive order 11246: | Race and sex |
| Occupational safety and health administration(OSHA) : | department of labor created it to help enforce the act. Citations to companies with safety requirements, employers that do not follow OSHA recive civil penalties |
| Workers compensation: | protection employees who are injured or disabled while working. |
| Job design: | focuses on determining what tasks will be grouped together to form employees' jobs. |
| autonomy : | individual workers are given freedom and independence to plan and carry our work tasks |
| Interdependence: | extent to which an individual’s work actions and outcomes are influenced by other people. |
| Mechanistic approach: | creating an efficient “machine” that transforms labor inouts into goods and services. |
| Motivational Approach: | aimed to increase employees enjoyment of their work thus increasing their effort |
| intrinsic motivation: | employees doing work because they enjoy it. |
| Biological approach: | eliminate discomfort and pain |
| Job analysis: | A process of systematically collecting information about work tasks |
| Job description: | What is to be done |
| Job specification: | describes, skills, knowledge, abilities needed to perform the duties |
| Employee recruiting: | process of identifying and attracting people to work for an organization |
| Board skill scope: | attracting large number of applicants |
| Targeted skill scope: | attract small applicants who have high probability of possessing characteristics need to perform/ specific or rare set of skills |
| Internal sourcing: | seeking to fill job openings with people who are already working for the organization |
| External souring: | recruits seeking job opening with people from outside organization |
| Idealistic messaging: | organization gives potential employees both positive and negative information about the work setting and job |
| Realistic messaging: | organization gives potential employee both positive and negative information about the work setting and job |
| Public employment agency: | government bureau that helps match job seekers with employers |
| Private employment agency: | professional recruiting firm that helps organization identify recruits for specific job positions in return for a fee |
Created by:
pjayswal28
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