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Business Leadership
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| Term | Definition |
|---|---|
| Peter Northouse provides a helpful definition that encapsulates leadership: | “Leadership is a process whereby an individual influences a group of individuals to achieve a common goal” |
| traits of a leader | self confident, humble, trustworthy, authentic, extroverted, assertive, enthusiastic, warm, sense of humor |
| traits associated with task accomplishment | Passion Flexibility and Adaptability Emotional Intelligence Internal Locus of Control Courage |
| personalized power motive | mostly seek to further their own interests and enjoy dominating others. |
| socialized power motive | use power primarily to achieve societal or organizational goals and a vision |
| Achievement motivation refers to | finding joy in accomplishment for its own sake |
| traits associated with cognition | Cognitive (or Analytical) Intelligence Knowledge of Business or Group Task Creativity Insight into People and Situations Farsightedness and Conceptual Thinking |
| farsightedness | the ability to understand the long-range implications of actions and policies. |
| An important mechanism underlying self-development is | self-awareness |
| Single-loop learning | occurs when learners seek feedback that might substantially confront their basic ideas or actions. The tendency is to think defensively. |
| Double-loop learning | in-depth learning that occurs when people use feedback to confront the validity of their thinking. It enables learning from setbacks and by interpreting the reason for a situation, the learner is more likely to do better the next time. |
| Operating at the extremes(Strategic <-> Operational and Forceful <-> Enabling behavior) can lead to | Lopsided Leadership |
| Heroic Leader: | too forceful and strategic |
| Presidential: | too strategic and too enabling |
| Field General: | too forceful and too operational |
| One of the troops: | too operational and too enabling |
| The two major developmental factors in any work situation that provide sources of experience are | work associates and the task itself. |
| Simulations | give participants an opportunity to work on a problem that simulates a real organizational situation. |
| Recent research suggests that promoting insiders with ____may be the best solution to the dilemma | an “outside perspective” |
| Charisma is a Greek word meaning____ | “divinely inspired gift.” |
| few leaders are perceived as charismatic by | all of their constituents |
| all leadership involves a relationship or interaction between | the leader and the people being led |
| three key impacts of the effects that charismatic leaders have on followers | expert power, referent power, and job involvement. |
| referent power | the ability to influence others because of one’s desirable traits and characteristics |
| expert power | the ability to influence others because of one’s specialized knowledge, skills, or abilities |
| Charismatic leaders can be categorized into five types: | Socialized Charismatics Personalized Charismatics Office-holder Charismatics Personal Charismatics Divine Charismatics |
| The office-holder charismatic leader | is more a ‘function’ of the office or position that he/she occupies than his or her personal characteristics |
| opposite of office holder charismatic | personal charismatic |
| According to organizational change specialist Peter M. Senge, a mission is a purpose, a reason for being, whereas a vision is | a picture or image of the future we seek to create. |
| A transformational leader is | one who brings about positive, major changes in an organization. |
| transactional leadership | leadership is focused on supervision and performance and the application of reward and/or punishment to motivate behavior. |
| Creating, promoting and enabling a ______ is an essential attribute to be considered a charismatic leader. A ______ must: Convey a reason for being beyond making money. Timeless and reflect unchanging core values. Ambitious but achievable | vision |
| An effective leader is one who | helps individuals and teams achieve mutually agreed goals in a way that nurtures growth, employee engagement and satisfaction. |
| 360-degree feedback | systematic method of obtaining input from a representative sample of people who work for and with a given leader. |
| of the many descriptions of leadership behavior, over 85% fit within two dimensions: | “consideration” and “initiating structure.” |
| _____ is a framework for representing the extent of a leader's concern for production (task) and people (relationships). | The Leadership Grid® |
| ______ popularized by Robert Greenleaf, refers to leaders who have a natural commitment to service | Servant leadership |
| Level 5 leadership | highest level of leadership, represents what Collins calls a “paradox” of personal humility and professional will. He states, “Level 5 leaders channel their ego needs away from themselves and into the larger goal of building a great company. |
| An entrepreneurial leader is | task-oriented and charismatic. |
| _____ share decision-making with group members. Sharing decision-making with group members and working with them side-by-side has become the generally accepted leadership approach in the modern organization. | Participative leaders |
| Consultative leaders | confer with group members before making a decision. However, they retain the final authority to make decisions. |
| Consensus leaders | encourage group discussion about an issue and then make a decision that reflects general agreement and that group members will support. All workers who will be involved in the consequences of a decision have an opportunity to provide input. |
| Democratic leaders | confer final authority on the group. They function as collectors of group opinion and take a vote before making a decision. |
| Extreme macro-management is sometimes referred to as | a laissez-faire leadership style. |
| limitations of participative leadership | It often results in time-consuming meetings and the sharing and assimilation of information. Also, consensus and democratic leaders are sometimes seen as not providing sufficient direction or being macro-managers |
| opposite of a participative leader | an autocratic leader |
| Women score higher on: | orientation toward production and obtaining results relationship-oriented leadership skills |
| Men score higher on: | strategic planning and organizational vision task-oriented leadership skills |
| The Vroom and Jago Contingency Leadership Model | leader behavior and style, group member characteristics, leader characteristics and traits, and the internal/external environment all influence one another, impacting effectiveness. |
| Fiedler’s Contingency Theory | centers on matching situations to a given leadership style as distinct from matching the style to the situation. |
| A leader that describes coworkers in an unfavorable manner tends to be | task-motivated |
| The path-goal theory of leadership effectiveness, as developed by RobertHouse, specifies | what a leader should do to achieve high performance, productivity and morale in a given situation |
| Three broad classifications of contingency factors in the environment are | (1) the group members' tasks, (2) the authority system within the organization, and (3) the composition of the work group. |
| Directive style: | emphasizes formal activities such as planning, organizing, and controlling. |
| Supportive style: | displays concern for group members' well-being and creates an emotionally supportive climate. He or she enhances morale when group members work on dissatisfying, stressful, or frustrating tasks. |
| Participative style: | consults with group members to gather their suggestions and then considers these suggestions seriously when making a decision. |
| Achievement-oriented style: | sets challenging goals, pushes for work improvement, and sets high expectations for team members, who are also expected to assume responsibility. |
| Situational Leadership II (SLII), developed by Kenneth H. Blanchard and his colleagues: | effective leadership is achieved through managing the relationship between a leader and a subordinate on a given task |
| Cognitive resource theory | describes how a leader's intelligence and experience can influence performance when the stress level of employees is considered |
| Leader experience helps under ____ conditions but is not a significant factor when stress levels are ____ | high-stress, low |
| leadership attributes and behaviors are associated with successfully leading an organization or organizational unit through a crisis | Be decisive Lead with compassion Re-establish the usual work routine Avoid a circle-the-wagons mentality Display optimism Have a disaster/contingency plan Provide stable performance Act like a transformational leader |
| The essence of the contingency approach | leaders are most effective when they adjust their behavior and/or style to changing circumstances. |
| Fiedler's contingency theory | Focuses on control within situations and leader-member relationship |
| path-goal theory | Focuses on the best outcomes of productivity and morale |
| situational leadership II | Focuses on directing (task-oriented) and supporting (relationship) behaviors. |
| normative decision model | Focuses on decision-making in either time-sensitive or group-development situations. |
| cognitive resource theory | Focuses on how intelligence and experience affect performance in high stress conditions |
| contingency leadership in the executive suite | Focuses on how top-level CEOs lead their organizations and what insight that provides |
| contingency leadership during a crisis | Focuses on decision-making, planning, and leading in times of emergency |
| programs that focus on ___ emphasize acquiring and/or improving specific abilities | skills (r) |
| Barry gets promoted to the CEO position partly because he is perceived to be an inside outside leader, meaning that he | has experience at the company but also has an outside perspective (r) |
| self-discipline plays an important role in leadership development because ___ | many forms of personal development require self-discipline (r) |
| keith is a lopsided leader, or "one of the troops", so he best fits the description of being too___ | operational and too enabling (r) |
| the ___ charismatic leader is more a 'function' of the office, or a position that he/she occupies than his or her personal characteristics | office-holder (w) |
| based on our understanding of charisma, which of the following would be true? | few leaders are perceived as charismatic by all of their constituents (w) |
| a key dimension of charismatic leadership is that, like all leadership, it involves a relationship or interaction between __ | the leader and the people being led (r) |
| charisma is a greek word meaning __ | divinely inspired gift (w) |
| being genuine and honest about your personality, values, and beliefs is a mark of ___ | authenticity (w) |
| a leader who exhibits courage ___ | displays prudent risk taking and willingness to put their reputation on the line (w) |
| according to Northouse, leadership is "a process whereby an individual influences a group of individuals to achieve a ____ | common goal (r) |
| jane is a farsighted leader, so she ____ | sees the long-range implications of her actions (r) |
| a suggestion to the leader based on path-goal theory is for the leader to ___ | reduce frustrating barriers to reaching goals (w) |
| the general thrust of path goal theory is to specify what the leader must do to____ | achieve high productivity and morale in a given situation (r) |
| in the ____ approach to leading in the executive suite, the CEO focuses on hiring, retention, and developmental programs | human assets (r) |
| in path-goal theory, the leader who is____ sets challenging goals, pushes work for improvement, and sets high expectations for team members, who are also expected to assume responsibility | achievement-oriented (r) |
| division manager Cassandra wants to get the most out of her direct reports. A good strategy would be for her to____ | concentrate on the strengths of her direct reports (r) |
| the major thrust of the servant leader is to | work on behalf of group members to help them achieve their goals (r) |
| the ____ approach has become the generally accepted leadership approach in the modern organization | participative (w) |
| collins believes Level 5 leaders exhibit a "paradox" of personal humility and ____ | professional will (r) |
| self confidence is an important leadership characteristic__ | in almost every leadership setting (r) |
| creativity among leaders tends to be distributed____ | along a continuum from personal creativity to encouraging others (r) |
| the cognitive factor___ is a depth of understanding that requires considerable intuition and common sense | insight (r) |
| the achievement motive refers to | finding joy in accomplishment for its own sake (r) |
| developing a pool of leadership successors combines evaluating potential with giving high-potential candidates the | right type of developmental experiences (r) |
| a key part of self-awareness and self-discipline as vehicles for personal development is to have a healthy belief in | personal growth (r) |
| the two major developmental factors in any work situation that provide sources of experience are work associates and | the task itself (r) |
| a large research study about gender differences in effectiveness between men and women leaders found that | both sexes were perceived about the same in overall effectiveness (r) |
| a study of executives revealed that leaders who obtain the best results typically use | several different styles, depending on the situation (r) |
| three approaches to participative leadership include all of the following except | hands-off leaders (r) |
| the ___ resource theory describes how a leader's intelligence and experience can influence performance when the stress level of employees is considered | cognitive (r) |
| the situational leadership model II emphasizes contingency factors relating to | characteristics of group members (r) or attitudes of the leader |
| the coaching style of leadership in the situational leadership model II is described as | high on directing and high on supporting behaviors (r) |
| which CEO approach best fits the contingency factor of unstable environment, high rate of change, complexity | change agent (r) |