intentional communication

Speaking or acting on purpose, with a clear message and goal. It means you think before you talk and try to make your message clear and respectful.

How you use your body—like your face, hands, and posture—to send messages without speaking. People can often tell how you're feeling just by how you look or stand.

Restating what someone just said in your own words to show you understand. It helps the other person feel heard and lets you double-check you got it right.

Saying the main points of what someone said in a shorter version. It helps keep the conversation clear and focused.

When your body is relaxed, facing the other person, with your arms uncrossed. This shows you’re open, friendly, and ready to listen.

When your arms or legs are crossed or your body is turned away. This can make you seem upset, nervous, or not interested—even if that’s not what you mean.

A good connection or bond between people. When you have rapport with someone, it’s easier to talk, trust, and understand each other.

Feedback that is hurtful, mean, or unclear. It usually makes people feel bad and doesn’t help them improve.

constructive feedback

Helpful, respectful feedback that tells someone what they did well and what they can improve. It focuses on solutions, not just problems.

A reaction where someone feels attacked and tries to protect themselves—sometimes by getting angry, blaming others, or shutting down instead of listening.

A way of speaking that focuses on your own feelings and needs instead of blaming others. Example

A thought that’s not completely true and makes things seem worse than they are. These thoughts can affect how we feel and react in situations.

Looking at a situation or problem in a new, more positive or helpful way. Reframing helps you change how you see what someone said or did so you can respond calmly instead of reacting emotionally. It’s a way to shift from conflict to understanding.

Paying full attention to what’s happening right now—how you feel, what others are saying, and how you respond. It helps you stay calm and in control during tough conversations.

A group of people born around the same time who have similar values, experiences, and communication styles. Different generations (like Gen Z or Millennials) may talk and work in different ways.

The record of everything you do online—like posts, comments, and pictures. It can affect how others see you, even people you’ve never met.

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5000 Vocabulary

CCR

Term	Definition
intentional communication	Speaking or acting on purpose, with a clear message and goal. It means you think before you talk and try to make your message clear and respectful.
body language	How you use your body—like your face, hands, and posture—to send messages without speaking. People can often tell how you're feeling just by how you look or stand.
paraphrasing	Restating what someone just said in your own words to show you understand. It helps the other person feel heard and lets you double-check you got it right.
summarizing	Saying the main points of what someone said in a shorter version. It helps keep the conversation clear and focused.
open posture	When your body is relaxed, facing the other person, with your arms uncrossed. This shows you’re open, friendly, and ready to listen.
closed posture	When your arms or legs are crossed or your body is turned away. This can make you seem upset, nervous, or not interested—even if that’s not what you mean.
rapport	A good connection or bond between people. When you have rapport with someone, it’s easier to talk, trust, and understand each other.
destructive feedback	Feedback that is hurtful, mean, or unclear. It usually makes people feel bad and doesn’t help them improve.
constructive feedback	Helpful, respectful feedback that tells someone what they did well and what they can improve. It focuses on solutions, not just problems.
defensiveness	A reaction where someone feels attacked and tries to protect themselves—sometimes by getting angry, blaming others, or shutting down instead of listening.
“I” statement	A way of speaking that focuses on your own feelings and needs instead of blaming others. Example
cognitive distortion	A thought that’s not completely true and makes things seem worse than they are. These thoughts can affect how we feel and react in situations.
reframing	Looking at a situation or problem in a new, more positive or helpful way. Reframing helps you change how you see what someone said or did so you can respond calmly instead of reacting emotionally. It’s a way to shift from conflict to understanding.
mindfulness	Paying full attention to what’s happening right now—how you feel, what others are saying, and how you respond. It helps you stay calm and in control during tough conversations.
social generation	A group of people born around the same time who have similar values, experiences, and communication styles. Different generations (like Gen Z or Millennials) may talk and work in different ways.
online footprint	The record of everything you do online—like posts, comments, and pictures. It can affect how others see you, even people you’ve never met.

Created by: dupreejp

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