Question 1

He wanted to make foodservice faster, sell cheaper, and worry less about the replacement of cooks and servers. They redesigned their food preparation area to work less like a restaurant and more like an assembly line of car prod

Accepted Answer

Human Resources Perspective

Question 2

Identify what is described in the following statement: It is a type of communication that has two forms that strictly observe the rules and policies in an organization.

Accepted Answer

Formal Communication*

Question 3

Which Organizational Communication Perspective includes the creation of hierarchies or multiple levels of employees to ensure productivity?
Group of answer choices

Classical Perspective

Human Relations Perspective

Human Resources Perspective

Accepted Answer

Classical Perspective*

Question 4

Identify what is described in the following statement: It consists of messages that are transmitted from the bottom to the higher rungs of the hierarchy in an organization.

Accepted Answer

Upward Communication*

Question 5

Which Organizational Communication Perspective focuses on the development of behaviors and motivations of employees?
Group of answer choices

Human Resources Perspective

Human Relations Perspective

Classical Perspective

Accepted Answer

Human Relations Perspective*

Question 6

Based on the Ethical Matrix, which one refers to an ethical dilemma with a bad mean that leads to a good end?
Group of answer choices

Ethical Behavior

Subjective Ethic

Machiavellian Ethic

Unethical Behavior

Accepted Answer

Machiavellian Ethic*

Question 7

Which of the following statement is not true about Ethics?
Group of answer choices

It is based on just a single standard.

It is a field of study.

It draws from cultural values.

It can affect how people behave.

Accepted Answer

It is based on just a single standard.*

Question 8

Identify what is described in the following statement: The prime beneficiary of this type of organization is the public-at-large.
Group of answer choices

Commonweal Organization

Accepted Answer

Commonweal Organization

Question 9

Determine if the following statement is true or false:

Workers who have a high in-group collectivism orientation are less family-oriented compared to those belonging to other cultures.

Group of answer choices

True

False

Accepted Answer

False*

Question 10

Identify what is described in the following statement: It is considered to be a bottom-up approach to organizational communication.

Accepted Answer

Upward Communication*

Question 11

Identify what is described in the following statement: It is a means to exchange experiences and values and to share knowledge and meanings.
Group of answer choices

Networks

Organization

Ethics

Communication

Accepted Answer

Communication*

Question 12

Identify what is being described in the following statement: It includes business guidelines that inform employees of the right behavior expected from them while they are in the company.

Accepted Answer

Corporate Code of Ethics*

Question 13

Identify what is described in the following statement: It has a management structure that determines the relationships between positions and responsibilities.
Group of answer choices

Organization

Communication

Ethics

Networks

Accepted Answer

Organization

Question 14

Which Organizational Communication Perspective is the oldest?
Group of answer choices

Human Relations Perspective

Classical Perspective

Human Resources Perspective

Accepted Answer

Classical Perspective*

Question 15

Which Organizational Communication Perspective has the goal of creating fulfilled and productive workers?
Group of answer choices

Human Resources Perspective

Classical Perspective

Human Relations Perspective

Accepted Answer

Human Relations Perspective*

Question 16

Which Organizational Communication Perspective focuses on the impersonal side of the business to maximize productivity?
Group of answer choices

Human Resources Perspective

Classical Perspective

Human Relations Perspective

Accepted Answer

Classical Perspective/Human Resource

Question 17

Neo Enterprise believes the importance of employees in the company’s success. They take good care of them. They make sure that they adjust the lighting and temperature of the offices, and that all the offices have a designated pantry they can take break

Accepted Answer

Human Relations Perspective*

Question 18

Which Organizational Communication Perspective views workers as merely a way to accomplish work?
Group of answer choices

Human Relations Perspective

Classical Perspective

Human Resources Perspective

Accepted Answer

Classical Perspective*

Question 19

Managers who score high on power distance have a tendency to take control of all decision-making.

Group of answer choices

True

False

Accepted Answer

True*

Question 20

Culture represents the customs and beliefs of the employees and has nothing to do with their attitudes.

Group of answer choices

True

False

Accepted Answer

False*

Question 21

What type of upward communication contains reports about tasks and projects currently assigned to employees?
Group of answer choices

Employee Silence

Organizational Procedures and Practices

Critical Upward Communication

Task-at-hand

Accepted Answer

Task-at-hand*

Question 22

Culture is at two levels, psychological and institutional.

Group of answer choices

True

False

Accepted Answer

True*

Question 23

Culture occurs at the physical and corporate levels.

Group of answer choices

True

False

Accepted Answer

False*

Question 24

Which Organizational Communication Perspective claims that employees are the most important assets and commits to their welfare and development?

Accepted Answer

Human Resources Perspective*

Question 25

Which Organizational Communication Perspective solely depends on the evaluation of skills in hiring and firing employees?
Group of answer choices

Human Resources Perspective

Classical Perspective

Human Relations Perspective

Accepted Answer

Classical Perspective*

Question 26

What type of downward communication comprises processes of imparting the company’s ideologies to employees?
Group of answer choices

Employee Indoctrination

Feedback

Procedures and Practices

Job Rationales

Accepted Answer

Employee Indoctrination*

Question 27

Companies with high humane orientation are more likely to implement rules without consulting their employees.

Group of answer choices

True

False

Accepted Answer

False*

Question 28

Rules and policies in an organization affect corporate culture.

Group of answer choices

True

False

Accepted Answer

True*

Question 29

Company employees’ behavior can be shaped through strategies used by human resources managers and senior management.

Group of answer choices

True

False

Accepted Answer

True*

Question 30

Professional code of ethics details the roles, obligations, and responsibilities of both the employer and employee.
Group of answer choices

True

False

Accepted Answer

False*

Question 31

What ethical perspective that gives importance to the benefits and security of one’s friends, group, or community?
Group of answer choices

Altruism

Cultural Relativism

Justice

Social Relativism

Accepted Answer

Social Relativism*

Question 32

Multinational Companies often have similar organizational styles which made them successful in their industries.

Group of answer choices

True

False

Accepted Answer

False*

Question 33

Which of the following is a communication application of social relativism?

Accepted Answer

people communicate in a way that is acceptable to the interest of their community*

Question 34

Identify what is described in the following statement: It is a type of communication that includes messages coming from the top management to the individuals in the lower rung of the hierarchy.

Accepted Answer

Downward Communication*

Question 35

What ethical perspective is prioritizes doing what is best for others?

Accepted Answer

Altruism*

Question 36

What ethical perspective draws from an individual’s cultural or legal system of values?

Accepted Answer

Cultural Relativism*

Question 37

It is the exchange of messages through symbols.
Group of answer choices

Accepted Answer

Communication*

Question 38

What type of downward communication involves statements of the purpose of specific jobs?

Accepted Answer

Job Rationales*

Question 39

Which Organizational Communication Perspective taps on the abilities, talents, and potentials of the employees to serve the organizational goals?

Accepted Answer

Human Resources Perspective*

Question 40

What type of informal communication network is linear and flows from one person to another?

Accepted Answer

Single-Strand Network*

Question 41

Joshua usually uses the company phone lines to make reservations for personal vacations while on company time. He has never been caught and he gets to finish personal errands while working at the same time.

Accepted Answer

Unethical Behavior

Question 42

Which Organizational Communication Perspective views companies as machines?

Accepted Answer

Classical Perspective*

Question 43

What type of upward communication can be interpreted as a form of employees’ disengagement, attempt to show cooperation, or a form of self-defense during workplace conflict?

Accepted Answer

Employee Silence*

Question 44

Which Organizational Communication Perspective fails to recognize the differences among employees in creating company policies and procedures?

Accepted Answer

Classical Perspective/Human Resources

Question 45

People who come from countries that have high power distance cultures are less likely to be dominating.

Accepted Answer

False*

Question 46

Which of the following is not a function of horizontal or lateral communication?
Group of answer choices

Problem Solving

Task Coordination

Conflict Resolution

Project Reporting

Accepted Answer

Project Reporting*

Question 47

Face-to-face interactions are the most challenging in international business cultures.
Group of answer choices

True

False

Accepted Answer

True*

Question 48

Which Organizational Communication Perspective discourages friendliness and personal interactions to be involved in the organization?

Accepted Answer

Classical Perspective*

Question 49

Each field or industry has its own professional code of ethics.

Accepted Answer

True*

Question 50

At the psychological level, culture is integrated into an organization’s system.

Group of answer choices

True

False

Accepted Answer

False*

Question 51

It is a type of organization focused on succeeding for the organization itself.

Accepted Answer

Business Concerns Organization*

Question 52

It is the type of communication that involves gossip communication and cluster networks.

Accepted Answer

Informal Communication*

Question 53

Based on the Ethical Matrix, which one refers to an ethical dilemma with a bad mean leading to a bad end?

Accepted Answer

Unethical Behavior*

Question 54

Corporate code of ethics follows the organization’s core values.

Accepted Answer

True*

Question 55

What type of downward communication provides steps in performing a job or ways to behave in the workplace?

Accepted Answer

Procedures and Practices*

Question 56

You met a friend who works as a Manager in a company which your firm does business with. You had lunch together and you picked up the check. After this, you submitted the receipt for reimbursement because it was a “business lunch.” You got the reimburse.

Accepted Answer

Machiavellian Ethic*

Question 57

Based on the Ethical Matrix, which one refers to an ethical dilemma with a good mean leading to a good end?

Accepted Answer

Ethical Behavior*

Question 58

It is a type of communication that can be considered as a top-to-bottom approach to organizational communication.

Accepted Answer

Downward Communication*

Question 59

Which of the following is a communication application of cultural relativism?

Accepted Answer

communication is tailored to one’s culture*

Question 60

Corporate code of ethics sets the guidelines on the right conduct of each employee in an organization.

Accepted Answer

True*

Question 61

At the implicit level indicates people’s recognition of the existence of organizational culture.

Accepted Answer

False*

Question 62

At the institutional level, culture is embodied in the organization.

Accepted Answer

True*

Question 63

Cultures with a high future orientation have a tendency to mis-manage -

Accepted Answer

True

Question 64

You met a friend who works as a Manager in a company which your firm does business with. You had lunch together and you picked up the check. After this, you submitted the receipt for reimbursement.

Accepted Answer

Machiavellian Ethic

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