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obj and stakeholders
| Question | Answer |
|---|---|
| what is organizational objectives? | specific goals that guide a business in achieving its mission and vision |
| why objectives matter | provide direction and purpose help in decision making enable performance measurement |
| benefits of setting objectives | give workers and managers a clear target, motivate people questioning decisions whether it helps the objectives or not unite the whole business towards the same goal |
| what is mission statements? | outline the overall purpose of the organisation |
| vision statement? | picture the preferred future and outline how the future will look |
| how mission statement is made? | sum up the aims of the business in a motivating and appealing way ' who we are and what we do" |
| key features of a strong mission statement | clear and concise focused on actions customer-centric addresses |
| what is the impact of well-defined mission | motivates employees ensures the company stays alligned with its purpose |
| purpose of mission statement vs vision statement? | mission statement: current business activities vision statement: future aspirations |
| timeframe mission vs vision? | m: short to medium term v; long term |
| focus mission vs vision | m: what the company does v; what the company wants to become |
| benefits of corporate aims | strategic direction better decisions employe motivation brand reputation sustainable growth |
| what is ethical objectives? | specific goals that businesses set to ensure their oprations are conducted in a fair, honest and responsible manner |
| how do making ethical objectives help the business? | builds trust and rputation increase customer loyalty ensures sustainibility legal and compliance benefits |
| how business develops ethical objectives? | identify issues -> clear goals -> integrate into strategy -> monitor progress -> engage stakeholders |
| some ethiucal area; | wages and employes rights sustainable sourcing child labor environmenyally friendly practices marketing honest diversity and inclusions |
| what is CSR objectives? | specific goals thatbbusinesses set to ensure they give back the benefits to the society, environment and stakeholders. |
| different between ethical and CSR | ethical: focus on doing business the right way CSR; focus on how businesses contribute to society and the planet |
| why do we use SMART objectiives? | clear direction better performance tracking improved decision making higher motivation stronger accountability ===== clear and measurable and achieveable goals well defined and trackable |
| SMART meaning | S- specific M - measurable A - achieveable R - relevant T - time - bound |
| strategy vs tactic: | s: long term plan of action for the whole organisation to achieve a particular goal tactic : short term policy or decision aimed at resolving a particular problem |
| SATO | strategy - broad plan to achieve objectives aims - big picture, long term goal tactics - short term actions to execute the energy objectives - specific, measurable targets |
| why are business objectives are not fixed? | due to internal and external factors |
| xample on how business respond to objective change? | adjust pricing strategies, reduce costs and increase efficiency, change marketing focus ---------------------- shift from local to global sustainibility new industries |
| example of internal factirs that caused th business to change uits objective | business growth, ladership changes, financial performance, |
| external factors | economic conditions, competition, customer preferences |
| what is stakeholders | any individual or group that is affected by or has an interest in a business's oprations and dcision |
| diff between shareholders and stakeholders | all shareholders are stakeholders, but not all stakeholders are shareholders sharholders own the company, stakeholders are imoacted by the company |
| what do the shareholders interested in? | want profits, business growth, and high dividends |
| why do stakeholders' conflict happened? | resource allocation, businss ethics, change in business strategy, legal compliance, compting priorities |
| how do we ecaluate the stakeholder conflict? | - level of influence - urgency of the conflict - impact on businss - reputation - legal and ethical - cost |