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Habit 4 Study Guide

PSYC 1300 Habit 4 Cards

TermDefinition
Think "Win-Win" Unless other people win with you, you don't truly win.
NOT Win-Lose "I'm going to beat you no matter what." High on courage, low on consideration. Bold but cold. Unsympathetic, inconsiderate, unkind. Steps on others no matter cost.
NOT Lose-Win "I always get stepped on." Low on courage, high on consideration = you're insecure. Eager to please and reluctant to stand up for yourself.
NOT Lose-Lose "If I'm going down, you're going down with me." If you can't win, nobody wins. Envy and criticize others. You don't care if other people lose, nor have courage to stand up for yourself.
YES Win-Win or No Deal "We're going to win together." Balancing courage and consideration is the way to help others feel good and for you to feel good too! Ready to walk before someone loses, including yourself.
Emotional Bank Account Deposit = something that helps the relationship Withdrawal = something that hurts relationship Make Deposits!
Find Out What a Deposit Is For the Other Person Find out what a deposit is for someone, find out!
Do Small Acts of Kindness Deposit = treat people with kindness Withdrawal = unkind, discourteous, disrespectful
Keep Promises Deposit = Keeping true to word Withdrawal = lies, broken promises, broken trust
Keep Confidences Deposit = keep things confidential Withdrawal = spreading info, humiliation, rumors
Be Loyal to the Absent Deposit = Speak up for friends Withdrawal = gossiping, bad mouthing
Set Clear Expectations Deposit = Set expectation, follow through Withdrawal = broad, fuzzy, unclear
Apologize Deposit = If you're in wrong, admit it Withdrawal = not apologizing, making excuses
Forgive Deposit = forgive and forget Withdrawal = Grudges, holding onto yesterday
Created by: justindemarr
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