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Habit4 Think Win-Win

Flash Cards for Habit 4 Presentation

QuestionAnswer
Win-Lose If you are high on courage and low on consideration, you're always trying to get ahead of other's or be better than other people.
Lose-Win If you're low on courage and high on consideration, you're insecure.
Lose-Lose If you can't win, nobody wins. Low in courage and consideration.
Win-Win or No Deal You're ready to walk away before someone loses including yourself.
Make Deposits in Other People's Emotional Bank Accounts (EBA's) I can make deposits of kindness and helpfulness into other people's Emotional Bank Account. When I do this, it's easier to make new friends and build strong relationships.
Find Out What a Deposit Is for the Other Person. What you think is a deposit for the other person may in fact be a withdrawal in their mind. You won't know unless you find out.
Do Small Acts of Kindness A second deposit is to treat people with kindness.
Keep Promises Nothing bankrupts the EBA faster-even if the account has a huge balance-than to break a serious promise.
Keep Confidences When someone shares something with you in confidence, keep it that way. Don't spread things in person or on social media.
Be Loyal to the Absent Avoid gossiping or backbiting. If you badmouth someone, the people listening will wonder if you're doing the same to them behind their back.
Set Clear Expectations Don't leave things fuzzy. Make sure the person understands what is expected of them clearly.
Apologize If you're wrong admit it now. Don't wait.
Forgive Learn to forgive and to forget so that you don't keep hurting yourself the way you were hurt.
Rules of Making a Deposit 1. A deposit is only a deposit if the other person sees it as one. 2. It can take one or two deposits to make up for one withdrawal.
Created by: ShaunaP
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