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GOL510
Terms for Exam
| Term | Definition |
|---|---|
| communication | process by which info is imparted or exchanged; it is a process; |
| Communication Process Componenets | Message - encoded by send, decoded by receiver; relationships matter; effective when receiver understands as intended by sender; texting not great example; |
| Factors that Impact Communication | Visual - environment, facial expression, gesture Vocal - Pace, pitch, volume Verbal - Structure and words |