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Habit 4

Study Guide 4

QuestionAnswer
What is Habit 4 paradigm? Lose-Win.
What is NOT Habit 4 paradigm? Win-Lose.
What is an example for Win-Lose? "I'm going to beat you no matter what."
What is an example for Lose-Win? "I always get stepped on."
What is the example of Lose-Lose? Example of the Student and Noor in chemistry lab. Student contaminated Noor's samples, but finally both of them was kick off.
What is the example of Win-Win or No Deal? Example with Paul Petersen, runner. Runner ahead did wrong turn, Paul's decision of called him and allowed to pass.
Courage and Consideration Matrix High Win-Lose Win-Win Courage Lose-Lose Lose-Win Low Consideration High
First Deposit Trust Deposit
Second Deposit Do small acts of kindness.
Keep Promises Nothing brake the EBA faster that broken promises.
Keep Confidences Be careful about what you spread around.
Be loyal to the absent Avoid gossiping and backbiting.
Set Clear Expectations Don't leave things fuzzy.
Apologize Don't wait if you are wrong.
Forgive Learn to forgive and to forget.
Created by: Ryta
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