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Habit 4

note taking

QuestionAnswer
What is see-do-get model? Help you break down each.
The " see " option? There is plenty, it is possible to win in a way others win too. no one has to lose.
The "Do" option? Balance courage with consideration.be happy for the success of others. Snare credit and recognition. Make deposits in others emotional Bank - accounts.
What is the " courage and consideration"? Win-lose,lose - lose,lose-win,win-win or no deal.
Make Deposits in Other People’s Emotional Bank Accounts (EBA) ◦ Find out what a deposit is for the other person ◦ Do small acts of kindness ◦ Keep promises ◦ Keep confidences ◦ Be loyal to the absent ◦ Set clear expectations ◦ Apologize ◦ Forgive
seven keys to active listening. 1. be attentive. 2.ask open ended questions. 3.ask probing questions. 4.request clarification. 5.paraphrase. 6.be attuneded to and reflect feelings. 7.summarize.
Created by: bbrissao
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