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Win-win

habit 4 study quide

TermDefinition
Win-win Essential and basic principle to living, if others don't win too, you don't truly win either
keep promises lies or broken promises will break trust and takes a long time to rebuild your emotional bank account. do what you say you're going to do because people must see it to believe it..
keep confidences If someone shares a secret in confidence keep it that way. Spreading rumors. be careful what you spread around because it can humiliate someone or get you in trouble.
be loyal to the absent avoiding gossip, if you badmouth someone others will think you're doing the same to them so stick up for people and speak up for those who are badmouthed.
set clear expectations don't leave things fuzzy. follow through on what's expected.
apologize if you're in the wrong admit it now. making excuses instead of making things better turns into an even bigger withdrawal.
forgive learn to forgive not forget so that you don't keep hurting yourself the way you were hurt. Getting even or talking about other people's failings wont help you.
Created by: kinseyduncan
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