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Habit 4
Term | Definition |
---|---|
Win-Loses | Low in consideration and high in courage. Unsympathetic, inconsiderate, and unkind. You can't win unless other people lose. |
Lose- Win | Love on courage and high on consideration. Essentially a doormat. You let people take advantage of your kindness. You say yes too fast and are easily taken advantage of. |
Lose-Lose | "If I'm going down, you're going down with me." You envy and criticize others, you put yourself and others down. Low in both consideration and courage. |
Win-Win | 'We're going to win together." High in both consideration and courage. Looks for a way to benefit both sides, ready to walk away efore someone loses- including yourself. |
Emotional bank deposits | Doing something good and nice to a person, from telling them good job to going to a play with them even if you don't really enjoy them cuz you know the other will |
Emotional withdrawal | Something that actively hurts the other person, like broken promises and lies, talking rude to them or about them, and being unreliable can give a person an emotional withdrawal from their bank |
Small acts of kindness | Smile and wave at someone if you make eye contact when walking by, hold the door open for a stranger to walk through, help someone pick up some papers if they drop some. |
Keep promises | Breaking promises is a quick way to bankrupt you EBA, make sure to stick true with your commitments, and to not make a promise you know you might not be able to keep |
Keep confidence | When someone shares a secret with you, don't walk around telling others, your friends will wind up losing trust in you. |
Be loyal to the absent | Essentially don't talk bad on your friends just because they're away and can't hear you in the moment, because it can go back around to them and their trust will be hurt. |
Set Clear Expectations | Don't lead someone on by setting high expectations and then be unable to deliver. Give them clear realistic expectations that you can follow through easily. |
Apologize | Apologize when you have made a mistake or done something wrong. If you don't animosity can build up. |
Forgive | Learn to forgive and to forget so that you don't keep hurting yourself the way you were hurt. |