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Habit 4 Study Guide

what it says on the tin

Habit 4: Think Win-Win Main Point 1 I can build effective relationships with people by working for their benefit as well as my own.
Habit 4: Think Win-Win Main Point 2 I can make deposits of kindness and helpfulness into other people's Emotional Bank Accounts. When I do this, it's easier to make new friends and build strong relationships.
Lose-Lose Not caring if others lose, and not having the courage to stand up for yourself
Lose-Win Eager to help others, but not standing up for yourself. Being a doormat.
Win-Lose Always needing to win, and always pushing others down to reach that goal.
Win-Win Reaching the balance of helping both others and yourself succeed.
Emotional Bank Account The "account" that emotional withdrawals and deposits go into for each person.
Emotional Deposit An action that helps your relationship with another person, making a deposit into their EBA
Emotional Withdrawal An action that hurts your relationship with another person, making a withdrawal from their EBA
Created by: heydudesitscorey
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