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Habit 4: Think Win

TermDefinition
Module 11: Main Point You can build effective relationships with people by working for their benefit as well as my own.
Win-Lose High Courage, Low Consideration. You are always trying to beat others or be better than them. You can not not win, unless they lose. You are Proud
Lose-Win Low Courage, High Consideration. You are easily taken advantage of, and bury a lot of feelings.
Lose-Lose If you can not win, nobody can win. You get revenge. You envy and criticize others.
Win-Win or No Deal You are ready to walk away before someone loses, including yourself. Balancing Courage and Consideration.
Module 12: Main Point You can make deposits of kindness and helpfulness into other people's Emotional Bank Accounts. When you do this, it is easier to make new friends and build strong relationships.
Deposits and Withdrawals Think about making friends or keeping old ones like depositing and withdrawing from a bank account, with the relationship being the bank account. Deposit( good for the relationship/acts of kindness); Withdrawal(bad for the relationship/acts of rudeness).
Find Out What a Deposit Is for the Other Person What you may think is a deposit for one person, may actually be a withdrawal.
Keep Promises Keep your promises, as breaking or not keeping a promises can seriously break someone's trust in you.
Apologize Do not wait to apologize, or make excuses for your behavior if you are in the wrong. Not apologizing when you know you should is a huge withdraw.
Forgive Learn to forgive and forget so yesterday does not hold tomorrow hostage. Getting even or talking about other people's failings will not help you.
Created by: Gamer6
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