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Habit 4

Think Win-Win

QuestionAnswer
How can you build effective relationships with people? By working for their benefit and my own.
Win-Lose You can't win unless other people lose.
Lose-Win Permanent victim mentality and are always looking for sympathy.
Lose-Lose If you can't win, nobody wins.
Win-Win or No Deal You're ready to walk away before someone loses- including yourself
What is the great secret to all great relationships? Balancing courage and consideration.
People who live win-win or no deal live with? Courage and consideration.
Example of Lose-Win Your roommate treats you like a doormat.
Example of Lose-Lose Not telling your very qualified friend about a scholarship you didn't get.
Example of Win-Lose "I don't need to outrun the bear, I just need to outrun you."
Example of Win-Win or No Deal Letting an opponent that fell while running win because they rightfully would have won.
Why should I make deposits of helpfulness and kindness into other people's Emotional Bank Accounts It will be easier for me to make new friends and build strong relationships.
Something that hurts a relationship A withdrawl.
Something that helps a relationship A deposit.
Should you find out other people's deposit? YES! What you think is a deposit might be a withdrawal in their mind. Best to ask!
Do Small Acts of Kindness Treat people with kindness if you want to deposit into your "EBA."
What breaks the "EBA" fastest? Breaking promises
Can you quickly rebuild the "EBA"? No! It takes time and trust.
Keep confidences When someone shares something confidential, keep it that way.
Be Loyal to the Absent Avoid gossiping or stabbing others in the back.
Set Clear Expectation Don't leave room for misinterpretation, then follow through.
Apologize If you're in the wrong, just admit it.
What does making excuses instead of apologizing lead to? An even bigger withdrawl.
Forgive Don't let yesterday hold your tomorrow hostage.
Created by: kirra.dyer
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