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Habit 4

The Habit of Mutual Benefit

Habit 4 Think Win-Win
Win-Lose: You are someone who is high in courage and low on consideration, you're always trying to get ahead of others or be better than other people. You're proud.
Lose-Lose: If you can't win, nobody wins. You get revenge. You are both low on consideration and courage.
Lose-Win: If you're low on courage and high on consideration, you're insecure. You're not brave enough to stick up for yourself.
Win-Win or No Deal: You're ready to walk away before someone loses- including yourself. Balancing courage and consideration is the way to help others feel good and for you to feel good too. You have both high courage and consideration.
Find out what a deposit is for the other person: What you think is a deposit for the other person may in fact be a withdrawal in their mind. You won't know unless you find out.
Do small acts of kindness. A second deposit is to treat people with kindness. The opposite-the withdrawal-is to be unkind, discourteous, and disrespectful.
Keep Promises: With big withdrawals, like lies or broken promises, you break trust. It takes a long time to rebuild an Emotional Bank Account.
Be Loyal to the Absent: Avoid gossiping or backbiting. If you bad-mouth someone, the people listening to you will wonder if you're doing the same to them behind their back. Stick up for people.
Set Clear Expectations: Don't leave things fuzzy. Follow Through on what's expected.
Apologize: If you're in the wrong, admit it now. Making excuses instead of making things better turns into an even bigger withdrawal.
Forgive: Learn to forgive and forget so that you don't keep hurting yourself the way you were hurt.
Created by: chernandez37
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