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Chapter 12

Social Psychology

QuestionAnswer
The scientific study of how people think, feel and behave in social situations Social Psychology
Mental processes used to make sense of our social environment Social cognition
Effect of situational factors and others on one's behavior Social influence
Mental processes used to form judgements and draw conclusions of others Person perception
Principles of person perception: 1. Your reactions to others determined by your perceptions 2. Your goals determine what info you collect 3. Evaluate others partly on how you expect them to act 4. Your self-perception has an influence
Categorize people based on their shared characteristics -automatic and unconscious Social Categorization
Assumption or beliefs about relationships between people, traits, and behaviors. Implicit Personality Theory
Inferring causes of people's behavior including one's own. -the explanation for a particular behavior. Attribution
The tendency to attribute the behavior of others to internal, personal characteristics. Fundamental Attribution Error
To attribute own behavior to external factors. Other behaviors to internal, personal characteristics. EXAMPLE: "He dropped the file cabinet because he was a dim-wit". Actor-Observer Discrepency
POSITIVE outcomes due to INTERNAL characteristics. NEGATIVE outcome due to EXTERNAL factors. -> situational causes. EXAMPLE: "I got a "F" on the test because all of the questions were trick questions". Self-serving Bias
POSITIVE outcomes due to EXTERNAL factors. NEGATIVE outcomes due to INTERNAL characteristics. -> Blaming ourselves for our failures. Self-Effacing (Modesty) Bias
The learned tendency to evaluate an object, person, or issue in a particular way. * Can be negative or positive* Attitude
3 Components of ATTITUDE: Cognitive= thoughts or feelings of person or issue. ("In my opinion...") Affective= emotional, includes your feelings ("I am furious because...") Behavioral= did something about it. Which attitudes reflect in action.
An unpleasant state of psychological tension or arousal that occurs when 2 thoughts or perceptions (cognitions) are inconsistent, typically results from the awareness that attitudes and behavior are in conflict. Cognitive Dissonance
How is Cognitive Dissonance resolved? 1.) Rationalize behavior- so that it is consistent with attitude. 2.) Change Attitude- so that it consists with behavior.
A negative attitude toward a specific social group Prejudice
A cluster of characteristics that are associated with all members of a specific social group, often including qualities that are unrelated to the objective criteria that define the group. Stereotypes
Group to which we belong. "Us" In-Group
Groups in which we are not a member. "Them" Out-Group
View as similar, even in areas unrelated to group membership criteria. Out-group Homeogeneity Effect
Judge behavior of in-group favorably and out-group members unfavorably. In-group Bias
What are the components of Prejudice? Cognitive- Combo of stereotypes and in/out group bias. All of your thoughts to prejudice attitudes. Emotional- Intensely negative, hatred, contempt, and fear. Behavioral- Discrimination-> sneering at someone or attacking someone.
The tendency to adjust behavior, attitudes, or beliefs to group norms. Conformity
To want social acceptance or approval. Factors of conformity: Normative Social Influence
To want to be correct. Want to always be right. Factors of conformity: Informational Social Influence
The direct action in response to order from authority figure. Obedience
Any behavior that helps another. Pro-social Behavior
Help other without expectations. -want nothing in return. Altruism
People who feels, successful, happy or fortunate are more likely to help others. "Feel good, do good" effect
We tend to be more helpful when we feel guilty Feeling Guilty
More likely to help if we observe others doing the same. Seeing others helping
More likely to help people who are in need of help through no fault of their own. Deserving help
If you know how to help the situation, more likely to help Know how to help
Someone you know-> more likely to help. Relationship with other needing help
Phenomenon in which the greater number of people present, the less likely each individual is to help someone in distress. Bystander Effect
The responsibility to intervene is shared (or diffused) among all the on-lookers Diffusion of responsibility
People are less likely to help people in ____cities/_____towns. Big city/Small town
When situations are ambiguous and people are not certain that help is needed, less likely to help. Vague situations
We tend to weigh the costs as well as the benefits of helping in deciding whether to act. Costs outweigh benefits
Created by: italianbabe330
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