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Small Business
Learning Unit 5
| Question | Answer |
|---|---|
| Define business ethics | focuses on the responsibility of the organisation towards stakeholders |
| Risk appetite vs risk tolerance | Risk appetite: an organisations natural tendency to take risks Risk tolerance: how prepared an organisation is to carry the consequences of the risks |
| 3 types of values | Strategic Work Ethical |
| Values that are valuable to a sustainable business | Honesty Reliability Fairness Consistency Loyalty |
| How to create an ethical organisational culture | Decide on the values Communicate to employees how these values will form a basis of their behaviour Explain to employees how their performance will be measured and how living these values will be rewarded |
| Moral development phases | Phase 1: immoral mode Phase 2: reactive mode Phase 3: compliance mode Phase 4: integrity mode |
| code of conduct vs code of ethics | |
| Social responsibility towards internal and external stakeholders | |
| 5 Different approaches to social responsibility |